27 Oct
|
Bucketlist Rewards and Recognition
|
Winnipeg
27 Oct
Bucketlist Rewards and Recognition
Winnipeg
Bucketlist Rewards is looking for a Redemption Coordinator to join our team for the holiday season. Our redemption volume picks up in the final months of the year, and we need someone organized and resourceful to help us make sure every reward gets to the right person on time. If you like solving problems, learning new tools quickly, and working in a team that loves to experiment, this is a great fit.About Us: Bucketlist Rewards provides a leading B2B SaaS solution that allows organizations of all sizes to introduce effective rewards and recognition programs to its workforce. Our goal is to provide companies with an easy-to-use web platform that enables employers to reward team members in a meaningful way that matters to them, while achieving great business results and building better organizational cultures. When it comes to great company culture, the Bucketlist team walks the talk and we are proud to be Excellent Place to Work certified!Key ResponsibilitiesAssisting in order fulfillment, including purchasing rewards, troubleshooting technical and vendor issues, record keeping,
and ongoing customer supportSourcing client rewards from around the world to build out strong marketplacesMaintaining and updating existing client rewards in our databaseWork closely with Support to respond to issues with rewardsSupport our Finance team with managing and maintaining our clients rewards budgetsMonitor marketplace items and experiences to ensure they are accurate and up to dateSupport the Customer Success team with additional administrative needsRequired Skills For SuccessCustomer service, retail, or e-commerce experience, especially in a virtual settingA resourceful, curious approach when issues need investigatingComfort picking up new software quicklyClear, friendly written and verbal communicationStrong organization and the ability to juggle several things at onceExperience working remotely as part of a teamDemonstrated ability to work well in a closely-knit teamContract DetailsFixed-term contract from October to January 31, 202740 hours per week, Monday to FridayFully remote, open to candidates living and able to work in CanadaCompany laptop provided for the length of the contract$23 - $25 per hour, plus 4% vacation payWhy You'll Like It HereWe are a remote-first team that values flexibilityA front-row look at how a rewards and recognition platform worksA culture that welcomes new ideas, even from short-term teammatesAI In Our Hiring ProcessAt Bucketlist Rewards, we use AI-assisted tools to help review and prioritize applications. AI screening is used to help sort resumes, with human review involved at every stage of our hiring process.In accordance with Ontario's Employment Standards Act, we're committed to being transparent about how AI is used in our hiring.
📌 Redemption Coordinator (Temporary) (Winnipeg)
🏢 Bucketlist Rewards and Recognition
📍 Winnipeg