Position Title: Program FacilitatorDepartment: Employment ServicesProgram: Job Track ChildcareStatus: Contract until March 31, 2027 - Possibility of ExtensionPay Scale: $26.834 per hour to $31.569 per hourApplication Deadline: Until filledThis position is an existing vacancy.Benefits include:4% in lieu of vacationHOOPPWho are we?Pinecrest-Queensway Community Health Centre is an innovative community based, multi-service center. We strive to meet the needs of the diverse communities we serve. We work in partnership with individuals,families,and communities to achieve their full potential, payingparticular attentionto those who are most vulnerable and at risk. PQCHC is an equal opportunity employer and values diversity in its workforce. If at any stage in the selection process you require an accommodation due to a disability, please let us know the nature of the required accommodation.Job Summary:The Program Facilitator, Job Track Program facilitates group-based employment, career and life skills training and provides individualized on-going guidance and support to Job Track project participants. The focus of the program is to help participants, develop their job skills and trade readiness so that they will be prepared to find work as apprentices.Job Specific Responsibilities:Direct Client ServiceReduces barriers to access to services for the populations served by the program.Determines eligibility and suitability for services through an intake processDevelops and facilitates workshops using a variety of platforms focused on employment, career, and apprenticeshipProvides practical support,



guidance and resources to program participants as neededDevelops and monitors participant work placements through regular visits to work placement sitesDocuments clients progress through accurate and timely case notes.Provides financial supports to clients in keeping with program guidelines.Encourages and supports apprenticeship registration for participants and employersDelivers services to clients in a variety of formats including both in-person and virtually using different platforms.Provides community referrals to services and organizations to support the participant's successImplements a variety of strategies to support and motivate participants to succeed on the jobAdministrationMaintains electronic client records and protects the confidentiality of the information.Participates in accreditation chart audits.Assists in maintaining the program database by entering data, generating reports, supporting analysis, and regular auditing of data integrity.Ensures all data is accurate and entered on a timely basis.Assists in compiling and maintaining program resources.Schedules and monitors client attendance using appropriate systems.Teamwork and CollaborationContributes, collects and acts on information using established communication systemsPrepares recommendations with reports and research for program improvements as neededParticipates in team and staff meetings and other Centre committees and activities as requiredOutreaches to area job seekers and community groups to promote the programEstablishes working relationships with relevant agencies/services/employers that support client needsPosition RequirementsEducationPost secondary education,



preferably in the social science fieldProfessional ExperienceA minimum of 2 years' experience in job development and/or employment programmingAwareness of and sensitivity to issues facing job seekers with barriers to employmentGroup facilitation/adult education experienceExperience with or knowledge of pre-apprenticeship and trades in OntarioExperience in cooperative goal setting, monitoring, adapting, and evaluating client progress towards goalsKey CompetenciesKnowledge of issues, trends and legislation in the employment field and the labour marketProven ability to outreach to, and work with jobseekers, employers and stakeholdersGroup facilitation experienceKnowledge of community and social service resources, particularly for job seekersAn understanding of the factors affecting employabilityExcellent documentation and case noting skillsAbility to work collaboratively with diverse clientele and colleaguesStrong digital literacy, including MS Office suiteLinguistic Profile (for Centres with French Language Service Designations)Based on New Avenues Linguistics Rating Scale: A+ (highest skill) to C- (lowest skill)English (oral expression): A+ (required)English (oral comprehension): A+ (required)English (reading comprehension): A+ (required)Other languages an asset. Bilingual preferredPersonal Suitability/Other RequirementsCompressed weeks Monday, Tuesday, Wednesday, Friday days from 8:30am-4:30pm, and every Thursday from 8:30am-8pm, with every second Friday off.Positively contribute to monthly individual and team Key Performance Indicator (KPIs) while managing a challenging workload through prioritization and effective time managementComfortable providing services in a hybrid model including in-person and virtual services from the Employment Centre or off-site locationsCommunication skills, both oral and written, for a variety of audiencesAccess to a vehicle required

📌 Program Facilitator - Job Track (Riviere-des-Prairies—Pointe-aux-Trembles)
🏢 Pinecrest-Queensway Community Health Centre
📍 Riviere-des-Prairies—Pointe-aux-Trembles