Join Fresh Prep as a Customer Service Specialist in a hybrid role, supporting Canadian customers with exceptional service. Engage in meaningful interactions and foster community while delivering solutions effectively. Fresh Prep, a B Corporation and leader in sustainable meal delivery, seeks a dynamic Customer Service Specialist. In this role, you’ll handle customer inquiries through various channels, ensure accurate responses, and collaborate with teams for solutions. Your ability to thrive in a fast-paced workplace and your strong communication skills will contribute to our mission of enhancing customer experiences. Key Responsibilities: - Provide customer support via email, phone,



and social media - Build and maintain lasting relationships with customers - Resolve customer inquiries and complaints efficiently - Collaborate with other departments for accurate responses - Follow up on recurring customer issues timely Requirements: - 1-2 years in customer service; call center experience preferred - Bilingual in French and English for nationwide support - 50 words per minute typing speed with high accuracy - Familiarity with computer tools and systems - Reliable home workspace or transport to Ville-Saint-Laurent office Bring your positive attitude, strong communication, and problem-solving skills to elevate customer experiences at Fresh Prep. #J-18808-Ljbffr

📌 Customer Service Specialist At Fresh Prep (Montreal)
🏢 Fresh Prep
📍 Montreal