Why FirstOntario? Top-tier health and wellness benefits, including comprehensive benefits packages, a yearly health spending account and personal spending account
Enhanced mental health benefits through SunLife and TELUS Health
Up to $1000 per year towards professional development
Pension Plan
Flex-work environment
Company-wide Employee Volunteer program (Blue Wave Program)
Employee and Family Assistance Program
Job Overview The Manager, Multi-Family Credit Adjudication is a key member of the Commercial Credit team, supporting the department's mandate of providing effective credit risk adjudication and oversight across the commercial lending portfolio. This role delivers professional credit adjudication support, primarily for multi-family, CMHC-insured mortgages originating from FirstOntario's Business Banking Group and through third‑party mortgage origination partnerships.
The position is responsible for delivering credit decisions within established service level standards and with a high level of accuracy, professionalism, and efficiency to support FirstOntario's growth strategy in this segment of commercial lending.
Role Review, recommend, and approve credit applications within approval authority while ensuring adherence to FirstOntario's lending policies and credit risk framework
Review and approve commitment letters and renewal documentation for accuracy and completeness
Review pre-funding documentation and approve loan fundings within established credit procedures and lending authority
Liaise with third‑party origination partners to maintain strong business relationships
Effectively review and adjudicate credit applications and monitor third-party servicing activities
Communicate directly with CMHC, as required according to established CMHC procedures for multi-family lending




Maintain expert-level knowledge of CMHC multi-family products, lending parameters, credit procedures and other requirements
Ensure FirstOntario's lending guidelines and procedures are always aligned with CMHC requirements
Communicate CMHC updates within FirstOntario and support amendments to FirstOntario's guidelines, procedures, tools, etc. as required
In collaboration with internal and external partners, ensure tools and processes related to CMHC-insured multi-family lending are optimized to supporting the credit union's needs
Conduct annual audits of third‑party servicing partners
Support and adhere to all audit, compliance, and internal control requirements
Communicate clearly, respectfully, and effectively across the organization
Be aware of enterprise risk management issues as they relate to lending services and bring forward strategic and risk issues for discussion, review and solutions
Perform other duties as required
Required Skills Have a post‑secondary degree or diploma in business, economics, or a related discipline; or an equivalent combination of education and experience
Have 5 to 10 years of commercial lending experience within the financial services sector, with a specialty in real estate lending
Have 3 to 5 years adjudication experience in the financial services industry, with a focus on the real estate sector
Have 3 to 5 years of experience in CMHC-insured multi‑family lending




Strong analytical and detail‑oriented approach to reviewing credit information, identifying trends, and improving service delivery.
Have advanced financial statement analysis skills
Strong negotiating skills and sound judgement in making credit decisions
Strong organizational and time-management skills, with the ability to manage multiple applications, priorities and deadlines in a process-driven environment
Collaborative and service-oriented team player committed to providing responsive support to colleagues, stakeholders and partners
Demonstrated commitment to continuous learning and career development to maintain and enhance job-related skills and knowledge of industry trends, regulatory requirements and professional standards
Advanced proficiency in Microsoft Office (Excel and Word)
Excellent interpersonal skills
Strong verbal and written communication abilities
Understanding of risk management principles and compliance requirements, including relevant legislation and regulations related to commercial lending
Be willing to work flexible hours and travel throughout the region to accommodate business needs, networking and community involvement
This is a hybrid role. This posting is for an existing vacancy.
Salary Range: $81,110 to $111,527
Compensation for this role reflects a combination of skills, experience, and internal equity. Those whose experience more closely aligns the role's requirements may be placed higher within the salary range. You will learn more about FirstOntario Credit Union's total rewards package during the interview process.
Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know.

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📌 Manager, Multi-Family Credit Adjudication (Ontario)
🏢 FirstOntario Credit Union
📍 Ontario