Build AI-driven customer journeys at Clio as a Senior Customer Marketing Manager in Burnaby, Calgary, or Toronto. This is a 12-month fixed-term contract.You will craft customer marketing strategies that increase product adoption and engagement for Clio’s cloud-based legal software. The role suits an experienced B2 B Saa S marketer skilled in lifecycle marketing, automation, behavioral data, and cross-functional collaboration. You will own strategy, execution, and measurement across the customer journey.Key Responsibilities: Architect AI-driven journeys from onboarding through expansionDefine triggers, next-best actions, and cross-functional ownershipRun webinars, social content, and community postsTranslate product releases into adoption campaignsMeasure engagement, adoption, and program performanceRequirements: 5+ years in B2 B Saa S customer marketingExperience with AI-powered automation or predictive scoringExpertise using Salesforce, Hub Spot, Pendo, Deeto, or similarStrong analytical, communication, and problem-solving skillsProven collaboration with sales and customer successBring lifecycle marketing, AI automation, and data-driven strategy to Clio’s customer engagement programs across Canada.#J-18808-Ljbffr

📌 Senior Customer Lifecycle Marketing Manager (Toronto)
🏢 Clio
📍 Toronto