At Gore Mutual, we've always set ourselves apart as a up-to-date mutual that does good. Now, we're proudly building on that legacy to transform our company—and our industry—for the better.Effective January 1, 2026, Gore has joined Beneva—the country's largest mutual insurance company as part of its Property & Casualty operations in Ontario and Western Canada. During 2026, Gore will combine its operations with Unica Insurance, Beneva's Ontario-based subsidiary specializing in niche commercial and personal insurance, creating a stronger, more diversified mutual insurer with greater scale and long-term stability.Every decision and investment remains anchored in long-term benefits to customers, members, and communities. Come join us.What you will do:Contact customer via phone to obtain all required details to initiate the claimExplain the claim process to the customer, next steps, anticipated timelines, etcArrange proper vendors to support repair, appraisal, rental, towing, etcDocument activity in claims systemsEnsure that accurate reserves are entered into the claims systems in accordance with the corporate procedures manualReview incoming invoices and make payments within the claims system as requireReview information provided from appraisal teamPresent and explain the valuation to the customerComplete all required documentation for settlement and issue fundsReview loss details (including damage areas) to confirm the customer has appropriate coverage for the loss.May require ordering of police reports, contacting witnesses,



etcWhat you will need to SucceedPost Secondary education required1-3 years Customer Service experience1-3 years experience phone- based work experienceStrong Communication SkillsTime management & organizationalInvestigative/Attention to detailBasic computer skillsNegotiationStrong customer service skillsLocation: Hybrid role- Tuesday and Thursday in officeThe expected base salary range for this position is $48,500.00 - $73,000.00. Depending on your relevant experience, skills, qualifications, market conditions and business needs, base compensation may vary. You have the potential to earn more through Gore Mutual's discretionary bonus program which gives you an opportunity to increase your total compensation, provided the business meets its performance targets and you meet your individual goals.Please note: This range reflects the expected base salary for this role but may not represent the full compensation range for all experience and skill levels. During the recruitment process, we will discuss and consider how your unique qualifications align with the broader range for this position.Gore Mutual is proud to offer a comprehensive total rewards package which includes extended health and dental benefits, disability insurance, retirement plan matching, paid time off, recognition and perk programs.This posting pertains to an existing vacancy that is actively being filled.Accessibility for applicantsGore Mutual Insurance Company is committed to providing accommodations for people with disabilities during all phases of the recruiting process, including the application process. If you require accommodation because of a disability, we will work with you to meet your needs. Contact us [[email protected]] and a human resources representative will consult with you to determine an appropriate accommodation. Should you request an accommodation during the interview process, please notify your Talent Acquisition Consultant.

📌 Commercial P&C Associate (Cambridge)
🏢 Gore Mutual Insurance
📍 Cambridge