Shape intuitive digital experiences at SE Health through user research, accessibility, and human-centered design across healthcare touchpoints. Support a multi-year enterprise transformation project.The Digital Experience Specialist translates user, business, clinical, and operational needs into practical experience recommendations. You will create user flows, information architecture, wireframes, prototypes, and content structures across websites, portals, applications, campaigns, and email. The work supports engagement, service access, and organizational outcomes.Key Responsibilities: Plan research, interviews, workshops, journey mapping, and usability testingTranslate insights into personas, service blueprints,



and prioritized recommendationsDefine experience requirements and acceptance criteria with delivery teamsCreate prototypes and annotated specifications using Figma or comparable toolsCoordinate testing, launch, stabilization, and quality assurance activitiesRequirements: Four to six years of progressive digital experience or related experienceBachelor's degree or equivalent education and skilled experienceStrong knowledge of user-centered, interaction, information architecture, and inclusive designPractical WCAG and AODA experience with accessibility reviewsAbility to communicate recommendations and influence stakeholders without direct authorityApply digital experience, research, prototyping, and accessibility skills to improve healthcare services and outcomes at SE Health.#J-18808-Ljbffr

📌 Digital Experience Design Specialist (Markham)
🏢 SE Health
📍 Markham