Monitor aviation security operations for Air Canada using incident assessment, access control, and bilingual communication across a 24/7 GSOC.
As a Global Security Representative, you serve as Corporate Security’s first contact within the Global Security Operations Centre. You triage requests, assess threats, and coordinate information with internal teams, external partners, employees, guards, and agencies. The work supports passenger conduct, watchlist processes, physical security, and operational response.
Key Responsibilities: Handle GSOC calls, emails, events, and incidents under standard procedures
Assess threats and communicate operational impacts to appropriate stakeholders
Monitor access control, alarms, intrusion detection, and security systems
Manage watchlist, boarding, refusal,



and special passenger procedures
Create detailed incident and shift reports using communications systems
Requirements: Fluency in French and English, including strong written skills
Proficiency in Microsoft Office and strong confidentiality
Excellent communication, diplomacy, judgment, and multitasking abilities
Ability to make quick decisions with limited supervision
Availability for versatile shifts and continuous 24/7 coverage
Bring sound judgment, security monitoring, and bilingual incident communication to Air Canada’s centralized aviation security operations.

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📌 Global Security Operations Representative (Quebec City)
🏢 Air Canada
📍 Quebec City