Coordinate resident personal care services at AgeCare Willowgrove using PSW leadership, care audits, and person-centered support. Work with the Director of Care and senior management team.
The PSW Coordinator plans, organizes, directs, and coordinates services within approved policies and procedures. This position supports PSWs through hiring, orientation, evaluation, coaching, mentoring, and education. It also promotes AgeCare’s mission of prioritizing resident health, well-being, and comfortable home-like care.
Key Responsibilities: Manage daily Personal Support Worker operations with the Director of Care
Participate in PSW hiring, orientation, evaluation, coaching, and mentoring
Coordinate onboarding documentation, care plans, reports, and orientation shifts
Monitor resident care through supervision, leadership rounds,



and formal audits
Analyze audit results and report findings at monthly quality meetings
Requirements: Graduate of a qualifying Personal Support Worker certificate or diploma program
Personal Support Worker experience in long-term care
Knowledge of straightforward treatments and related bedside care procedures
Understanding of approved policies and procedures for resident services
Ability to support PSWs through coaching, mentoring, and education
Support AgeCare Willowgrove residents through PSW coordination, quality auditing, mentorship, and attentive personal care service leadership.

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📌 Personal Support Worker Coordinator (Ontario)
🏢 AgeCare
📍 Ontario