Support Ricoh customers on site through print production, document scanning, and equipment service while coordinating mail and office supplies.
This Senior In office Service Specialist manages daily mailroom and copy centre activities for customer locations. The work combines electronic file conversion, document scanning, printing, finishing, and equipment support. You will maintain quality controls, respond to first-level equipment calls, and track copier and printer activity.
Key Responsibilities: Sort and distribute interoffice, courier, and overnight mail
Prepare, scan, enhance, print, sort, and finish documents
Deliver mail and printing projects throughout customer sites
Clear paper jams, run test copies, and assess machine status
Maintain equipment, workspace cleanliness, reports, and operational logs
Requirements: High School Diploma or equivalent work experience
Minimum two years in a mailroom or copy centre
Excellent verbal, written, and interpersonal communication skills
Effective use of Microsoft Office
Ability to lift 30+ pounds as necessary
Bring scanning, print production, equipment support, and customer communication skills to Ricoh’s senior on-site service work.

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📌 Senior On-Site Print Services Specialist (Alberta)
🏢 Ricoh
📍 Alberta