Coordinate guest reservations in Blue River, BC, using telephone, email, and booking software to support Mike Wiegele Helicopter Skiing year round.
This full time, year round Reservations Coordinator serves guests and potential guests across inquiries, bookings, payments, and requests. The position reports to the Sales & Guest Relations Manager and maintains communication with relevant departments. Success requires customer service, reservations, sales, and hospitality knowledge, alongside accurate database and guest profile management.
Key Responsibilities: Manage daily reservations department functions and activities
Answer calls, manage email, and follow up promptly
Maintain accurate guest profiles, reservations, notes, and requests
Receive payments, issue reminders, and follow up overdue balances
Support rebookings, credits,



emergency planning, and waiver management
Requirements: Three to five years customer service, reservations, and sales experience
Robust hospitality principles, methods, practices, and techniques knowledge
Exceptional conflict resolution, negotiation, and objection handling skills
Proficiency with resort booking software, customer relationship management software, Teams, and Excel
Strong written and spoken English; second language knowledge preferred
Bring reservations accuracy, sales communication, and guest service expertise to Mike Wiegele Helicopter Skiing in Blue River.

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📌 Reservations Coordinator Blue River (British Columbia)
🏢 Mike Wiegele Helicopter Skiing
📍 British Columbia