Support overnight shelter guests with crisis response and client-centred care at The Salvation Army’s Victoria ARC during extreme weather. This temporary casual position requires short-notice availability.
The Extreme Weather Response Support Worker assists people accessing a warm place to sleep and warm meals. You will register clients, monitor shelter access, manage challenging behaviours, and provide support according to Victoria ARC procedures. The winter assignment runs October 15, 2026, through April 15, 2027, with 12-hour overnight shifts in Greater Victoria.
Key Responsibilities: Receive clients and visitors courteously according to established procedures
Register clients, prepare sleeping mats, and serve warm food
Recognize emergencies and support client and staff safety




De-escalate challenging behaviours and monitor potential volatile situations
Complete incident reports and perform light janitorial duties
Requirements: High school diploma or equivalent
Active valid Occupational First Aid Certificate
Criminal Record Check and satisfactory background check
Conflict resolution and problem-solving skills
Availability for overnight, on-call shifts during winter
Bring calm crisis response, first aid, and client support skills to overnight extreme weather shelter services at Victoria ARC.

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📌 Extreme Weather Shelter Support Worker (British Columbia)
🏢 The Salvation Army Canada and Bermuda Territory
📍 British Columbia