Shape marketing technology products at Air Canada using product strategy and artificial intelligence across internal tools and customer experiences. Work across the complete marketing technology ecosystem.
As Manager, Products, Technologies and Marketing Experience, you will guide marketing tools and digital customer experiences. Your work spans product management, marketing platforms, personalization, and AI-assisted workflows. You will translate strategy into roadmaps, prototypes, and functional solutions that demonstrate value.
Key Responsibilities: Define product strategy and roadmaps for marketing tools
Identify process friction and implement solutions for marketing teams
Design AI-assisted workflows for content and quality assessment
Prototype solutions and validate them with real users
Measure adoption, efficiency, engagement, and conversion results
Requirements: University degree or equivalent education and experience
Over five years in product or marketing technology management
Experience developing internal tools and customer-facing products
Knowledge of Adobe Experience Platform and customer data integration
Hands-on experience designing and evaluating AI-assisted workflows
Apply product strategy, marketing platforms, personalization, and artificial intelligence to improve Air Canada marketing experiences.