Use English and French to advise insurance customers in Intact Financial’s Vancouver inbound call centre. Training precedes hybrid work availability.
This Bilingual Sales and Customer Service Associate supports customers choosing and managing personal insurance products. You will answer product questions, assess needs, process account updates, and resolve inquiries. The position includes mentoring and training.
Key Responsibilities: Advise customers about personal insurance products and services
Answer product questions through inbound customer interactions
Assess needs and promote suitable insurance products
Process payment changes and update customer accounts accurately
Resolve telephone and electronic customer inquiries
Requirements: At least one year of customer service experience
Fluency in English and French
Sales and customer loyalty experience desirable
Ability to pass the provincial insurance licensing exam
Eligibility to work in Canada throughout employment
Apply bilingual customer service, sales, and insurance knowledge while supporting personal insurance customers through Intact Financial.

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📌 Bilingual Insurance Sales Associate (British Columbia)
🏢 Skillhub Solutions
📍 British Columbia