Join Our Team as a Technical Service Representative at Atlantic Lottery!
Are you a tech-savvy problem solver with a passion for customer service? Atlantic Lottery is seeking a Technical Service Representative to support a service territory spanning across Moncton and surrounding areas. This field-based role requires regular travel throughout the assigned territory. In this hands-on role, you'll be responsible for servicing and maintaining lottery terminals and related equipment across Video Lottery and Retail Lottery sites, ensuring maximum uptime and compliance with service standards.
You'll work independently, traveling extensively within your territory, and play a key role in preventative maintenance and servicing/repairing equipment at retailer locations while maintaining positive relations.
You will ensure maximum up time of all assets delivering on key performance metrics while meeting our Service Level Agreements (SLA's).
Why Join Our Team?
- Work with innovative gaming technology in a hands-on role that combines technical problem-solving and customer service.
- Enjoy the freedom and variety of field-based position where you'll manage your day and make a visible impact.
- Join a supportive team that values learning, collaboration, and delivering exceptional experiences for our customers and communities.