KEY ACCOUNTABILITIES
Customs operations (Canada & U.S.)

Classify new and existing products under the HS/HTS (Canada, U.S., EU), maintain the classification database, and prepare ruling requests when needed

Audit Canadian and U.S. import entries (CAD/B3, 7501) and file corrections through CARM and ACE

Determine origin under CUSMA/USMCA and other trade agreements, and maintain supporting documentation

Oversee customs valuation, U.S. tariff measures (Section 301, 232, and others), and duty relief programs (duty deferral, drawback)

Prepare export documentation, commercial invoices, and B13s

Serve as main contact for customs brokers, freight forwarders, and 3PLs, and resolve clearance issues

Program ownership

Manage the CTPAT program: security profile, supplier due diligence, validations, and the annual sustainment calendar

Lead responses to CBP, CBSA, and other government agency audits, verifications, and information requests

Run periodic internal audits and self-assessments, and track corrective actions to closure

Maintain trade compliance records to meet recordkeeping requirements in each country

Cross-functional compliance

Work with sourcing, product development, logistics, finance, and legal to build compliance into supply chain decisions (recent products, suppliers, routings)

Develop and maintain trade compliance policies, procedures, and training

Monitor regulatory changes, assess their impact, and recommend responses





Benchmark our practices against industry standards

Automation & continuous improvement

Identify manual, repetitive tasks (entry audits, classification support, invoice preparation, broker data reconciliation, reporting) and automate them using AI tools, Excel/Power Query, Power Automate, or scripting

Build and maintain compliance KPIs and dashboards (duty spend, error rates, corrections, broker performance)

Document every automated workflow with controls and human review so results stay audit-ready

KNOWLEDGE, SKILLS, AND ABILITIES

Bachelor's degree in International Business, Supply Chain, or a related field, or equivalent experience

5+ years in customs/trade compliance (importer, brokerage, or consulting), with hands-on experience in both Canada and the U.S.

Strong HS classification skills and working knowledge of CARM and ACE

CTPAT program experience (security profile, validation, supplier due diligence)

Experience managing CBP or CBSA audits or verifications

Proven record of automating processes.

Comfortable working independently in a small team, managing priorities with little supervision

Excellent written and verbal communication in French and English. English is required because the role communicates daily with U.S. customs authorities, U.S. brokers, and international affiliates.

Assets: CCS designation, U.S. Licensed Customs Broker, EU customs knowledge, duty drawback.

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📌 Senior Trade Compliance Specialist (Quebec City)
🏢 CCM Hockey
📍 Quebec City