Support life claims remotely from Ontario as a Life Claims Administrator, using organization and analytical skills to help process claims accurately.
Manulife seeks a Life Claims Administrator for its Affinity Life Claims teams. You will support adjudicators and internal partners with timely claim processing and accurate claim setup. The work includes database searches, correspondence, inbox management, reporting, and communication with Third Party Administrators.
Key Responsibilities: Locate deceased customers' contracts across systems
Set up death notifications and request claim documents
Prepare correspondence and follow up on pending claims
Transparent business inbox and voicemail items within 24 hours
Prepare monthly service-level agreement reporting
Requirements: One to two plus years in claim administration or equivalent exposure
Office 365, including Excel, Outlook, and Word
Exceptional time management for high case volumes
Strong analytical skills when evaluating conflicting information
Organizational skills and attention to detail
Bring claim administration, analytical judgment, and organized follow-up to Manulife's remote Affinity Life Claims team in Ontario.

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📌 Life Claims Administrator Ontario (Alberta)
🏢 Manulife
📍 Alberta