Coordinate manufacturing orders for John Crane Canada using customer service, product applications, and detailed drawing interpretation. This is a full time position.
As an Order Management Coordinator, you will assist customers with purchases and repairs of mechanical seals. You will process orders, research quotations, and coordinate requirements across Engineering, Purchasing, Assembly, Manufacturing, and Invoicing. The work supports delivery commitments and customer resolution.
Key Responsibilities: Interact with customers through telephone, fax, and email
Research product applications and prepare price quotations
Enter orders and compile bills of materials
Coordinate customer requirements across internal departments
Manage deliveries and respond to potential delays
Requirements: Two years of customer service experience in manufacturing
Experience creating and processing orders and quotations
Ability to read detailed drawings and use measuring instruments
Effective written and verbal communication skills
AS400 or SAP familiarity is beneficial
Support John Crane Canada customers through order processing, mechanical seal purchases, quotations, and coordinated delivery management.

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📌 Manufacturing Order Management Coordinator (Alberta)
🏢 Smiths Group
📍 Alberta