We are seeking a strategic and execution-focused Senior Analyst, Deal Desk to help evolve and mature our Deal Desk functionThis is a hands-on individual contributor role that combines day-to-day deal execution with subject matter expertise and functional ownershipYou will operate as both a player and a builder—owning deal desk ticket execution and complex deal support while driving process optimization, automation, and scalable improvementsYou will partner closely with Sales, Customer Success, Legal, and Finance to structure high-quality deals across land, expand, and renewal motions, directly impacting ARR growth, deal velocity, and long-term customer valueYou will enable efficient deal progression while also building the frameworks, guardrails, and processes that create consistency and scaleYou will balance strong collaboration and commercial flexibility with clear standards and operational rigor, ensuring deals support both immediate revenue objectives and sustainable growth, while reducing friction in the deal process by improving upfront clarity and enabling stronger deal structuring at the sourceOwn and execute day-to-day Deal Desk support, including managing deal reviews, pricing requests, discount approvals, and contract structuring across new business, expansion, and renewal dealsLead complex and non-standard deals, providing strategic guidance on pricing, licensing models, and commercial constructsPartner with Sales and Customer Success to structure competitive, scalable, and complian deals, acting as a thought partner to drive the right deal outcomes—not simply an approval stepProvide clear guidance and transparency on pricing, approvals, and deal structures to help Sales and Customer Success navigate trade-offs and drive more efficient deal executionApply sound judgment to balance sales velocity with pricing integrity, margin protection,



and long-term revenue outcomesAct as the primary liaison between Sales, Legal, and Finance to align on contract terms, approvals, and deal strategySupport commissions processes during monthly and quarterly cycles by contributing to crediting validation, exception review, and payout accuracy, stepping in during peak periods or planned absences and applying Deal Desk judgment to ensure consistent, compliant compensation outcomesServe as an escalation point for high-impact or non-standard deals, providing clear and data-driven recommendationsAct as a subject matter expert (SME) for deal structuring, pricing strategy, and contracting best practices across the organizationMentor and support Deal Desk Analysts, sharing subject matter expertise and elevating team capability, consistency, and judgmentDefine and evolve pricing frameworks, discount matrices, approval governance, and deal guardrailsBuild, document, and standardize Deal Desk processes, playbooks, and operating procedures to drive consistency, clarity, and scalabilityIdentify and implement opportunities for process optimization, automation, and workflow improvements to reduce manual effort and increase efficiencyStreamline deal approval and contract workflows to accelerate deal cycle times while maintaining appropriate controls and complianceDevelop reporting and dashboards to track deal performance, discounting trends, and operational effectivenessEnable Sales and Customer Success teams through training and ongoing guidance on pricing, deal structuring, tools, and processes,



empowering teams to structure stronger deals upfrontFoster a culture of continuous improvement, balancing collaboration and responsiveness with strong operational discipline, accountability, and consistencyBenefits Parental Leave Top-upRRSP MatchingHealth Benefits and Life Insurance Coverage Upon Your First DayFlexible VacationEmployee and Family Assistance ProgramFull access to the Linked In Learning LibraryInternal Mentorship ProgramEmployee-Led Employee Resource GroupsParticipation in our Points-based Employee Recognition ProgramA beautiful office space located in Liberty Village, TorontoOpportunities for professional development and career growthProven ability to operate in a high-volume, hands-on deal environment while contributing strategically as a subject matter expert Finance, and related stakeholders6+ years of experience in Deal Desk, Commissions, Sales Operations, or Revenue Operations within a B2 B Saa S environment Demonstrated ability to balance a team-oriented, solution-oriented approach with adherence to business policies, guardrails, and operational consistency Experience building, documenting, and optimizing scalable processes and workflows Excellent communication and stakeholder management skills, with the ability to influence without direct authority Advanced Excel or Google Sheets skills with strong analytical and data interpretation capabilities Proficiency with Salesforce (or equivalent CRM), CLM tools, and workflow/automation systems Demonstrated experience driving process improvements and automation initiatives Strong cross-functional collaboration experience with Sales, Customer Success, Legal, Strong expertise in Saa S pricing models, discounting, contract structuring, and deal strategy Strong attention to detail and ability to manage competing priorities in a fast-paced environment#J-18808-Ljbffr

📌 Senior Deal Desk Analyst (Quebec City)
🏢 Achievers
📍 Quebec City