Lead pharmacy automation support at Shoppers Drug Mart in Burnaby, using technical troubleshooting and production coordination to maintain fulfillment workflows. This full time role supports automated pharmacy operations.

As Technical Lead, you will report to the Supervisor while coordinating daily production and automation optimization. The position connects frontline staff, leadership, and vendors through workflow support, equipment troubleshooting, training, and process improvement. Experience with automation equipment, software, and tools in production or healthcare is required.

Key Responsibilities:

- Monitor production status and redistribute resources across stores
- Troubleshoot automation equipment and escalate vendor issues
- Optimize robot functionality through calibration and workflow alignment




- Analyze OEE data and implement process improvements
- Train Pharmacy Assistants and Verifiers on troubleshooting

Requirements:

- Experience with automation equipment, software, and production tools
- Strong technical troubleshooting, accuracy, and attention to detail
- Effective verbal, written, and interpersonal communication skills
- Leadership, collaboration, organization, and time management skills
- Flexibility for various shifts, weekends, and statutory holidays

Bring automation troubleshooting, production coordination, and leadership skills to pharmacy fulfillment operations at Shoppers Drug Mart.

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📌 Technical Lead Pharmacy Automation (Burnaby)
🏢 Shoppers Drug Mart
📍 Burnaby