What makes DHL great? Our People! We know each employee's individual contributions make us the #1 Express Delivery and Logistics Company in the world. DHL Express is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our corporate culture is about personal commitment – to our business, to each other and to our global communities. DHL is dedicated to being a excellent place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives.Start YOUR career with DHL today...DHL Express currently has an opening for a CREDITs Processing Analyst 18 Month Contract in our National Office in Brampton, ON. In this role you will be responsible to support the CREDITs program, provide related support and manage exceptions and ensures the CREDITs process has been done on a timely basis and as per customer expectations. The position also performs a variety of support activities to ensure the CREDITs program offers the best customer experience possible.How will you contribute to the success of DHL?Credits processing & Casual refundsFollowing the credits process for top customersUpdate and modify all HS tables,
User Defined Lists and Rule sets as required by the businessManaging the credits data in sequenceManaging the quality & audit for CREDITs submissions to CBSAInvestigate and coordinate the resolution of incorrect, missing data or misleading information for CREDITs processingMonitoring and preparation of CREDITs claims to CBSAImprove customers' experience of the CREDITs program in collaboration with the customer and brokerage leadership teamOffers help to and collaborates with fellow team members, as well as with other departments as applicableOther duties within reason and as assignedDo you have what it takes?Bachelor's Degree PreferredProficient Data management skillsStrong excel skills to check and audit batchesProficient verbal, written & organizational skillsAble to work effectively under pressureDiligent attention to detailMotivated to learn and adapt to new assignmentsThank you for your application. Those selected for an interview will be contacted. All applicants are required to pass interviews and a criminal background check in order to qualify for the position.We are an equal opportunity employer and believe we will succeed through the recruitment and development of staff who represent the broad diversity of the Canadian workforce.