Make a difference with Cognizant as a Remote Sales & Customer Service Representative in Canada. Engage customers over phone and email while addressing inquiries and processing orders.In this remote role, you will leverage your customer service skills to assist clients with their inquiries and orders. Collaborating with team members, you'll be trained to use systems for information tracking and providing solutions. Your attention to detail will play a critical role in enhancing customer experiences and resolving issues.Key Responsibilities:Manage customer inquiries through phone, email, and chatUtilize computerized systems for tracking and resolving issuesDocument and address order modifications and customer billingRedirect callers to self-service options proactivelyProcess orders while ensuring client satisfactionRequirements:High School Diploma or equivalentMinimum 2 years of customer service experienceStrong problem-solving and communication skillsDetail-oriented and effective in a team environmentAbility to handle routine queries independentlyBring your customer service expertise to Cognizant's energetic team in Canada.

📌 Remote Sales & Customer Service Representative (Edmonton)
🏢 Cognizant Technology Solutions
📍 Edmonton