OverviewLightspeed is seeking anAI Enablement Specialist, who will serve as the hands-on champion for our Enterprise Search & No-Code Agentic AI Platform. Reporting to the Head of IT, this hybrid role bridges technical implementation and business adoption, driving the cultural shift toward an Agent-Powered Workforce. You’ll deliver expert training, provide advanced technical enablement, and help teams identify and validate high-impact AI use cases through our AI Labs methodology.What you’ll be responsible forProviding Level 2/3 technical enablement for complex issues related to AI agent development, workflow logic, and tool integrationsAssisting the business with platform configuration and connector integrations (e.G., Google Workspace, Slack, ServiceNow), ensuring permissions fidelity and accurate data ingestionBuilding, testing, and iterating on proof-of-concept (POC) No-Code Agents to demonstrate feasibility and business valueOwning and prioritizing the Agentic AI backlog, aligning initiatives with high-value, repeatable tasks identified through AI LabsSupporting and enabling the successful adoption of Project Sidekick across the organizationMaintaining expert-level knowledge of the Agent Builder environment and interconnected productivity tools (e.G., Atlassian, Miro, Monday.Com)Designing, developing, and delivering high-impact training curriculum focused on advanced Enterprise Search and agent utilizationTraining and managing a decentralized network of internal “AI Champions” to scale adoption across departmentsPartnering with P&C; and Communications to execute internal marketing strategies that drive awareness and showcase successful use casesFacilitating AI Labs workshops, guiding teams through workflow mapping and pain point identificationValidating and qualifying AI use cases by translating business needs into measurable, technically feasible Agent requirementsContributing as part of the wider IT team to achieve organizational objectives, even when it extends beyond the immediate scope of the roleWhat you’ll be bringing to the teamProven experience developing and training others on low-code/no-code automation platforms such asGlean, Relevance.Ai, Zapier, Workato, or similar enterprise automation toolsDeep familiarity with productivity and collaboration tools such as Slack, Google Workspace, Workday, Monday.Com, Atlassian, and ServiceNowExceptional public speaking, presentation, and curriculum development skills,



with the ability to lead technical workshops for non-technical audiencesStrong conceptual understanding of API integrations, data indexing, and cloud environments (e.G., GCP)Demonstrated ability to analyze and map business processes to define measurable automation opportunitiesStrong problem-solving acumen with an ownership mindsetClear and approachable communication style, able to translate technical concepts into practical business valueAbility to work and contribute as part of a globally distributed teamAs a global company with employees and clients outside of Quebec, fluency in English as a working language is required for this position.Nice to haveExperience supporting enterprise search platforms or internal AI copilotsBackground in business process optimization or digital transformation initiativesExperience building internal communities of practice or champion networksWhat’s in it for you?Ability to do your job in a truly flexible environmentExposure to modern and proven AI and automation technologiesOpportunity to shape how an Agent-Powered Workforce operates at scaleOpportunity to join a fast-paced, high-growth companyTons of growth opportunities into technical, strategic, or people leadership rolesWork in a team big enough for growth but lean enough to make a real impact… and enjoy a range of benefits that’ll keep you happy and healthy and (not) hungry:Lightspeed RSU program (we are all owners)Unlimited paid time off policyA variety of snacks, coffee, and teas are always accessible and available in the office kitchen — and on Tuesdays, Wednesdays, and Thursdays lunch is servedPaid leave assistance for new parentsHealth insurancePeople Experience — work from pretty much anywhere in the world for 60 days a yearHealth and wellness benefitsLightspeed is an equal prospect employer. We carefully consider a wide range of factors when determining compensation, including skill set, qualifications, experience, and market data. The total compensation for this position is expected to be in the range of $85k-100k CAD for candidates hired in Ontario.



Lightspeed provides a variety of employee benefits including, but not limited to, medical, dental, wellness, life and disability insurance, RRSP plan and match, paid parental leave top-up, and paid time off. This compensation information is specific to Ontario postings and reflects the amount Lightspeed is willing to pay at the time of this posting. Lightspeed uses AI-enabled tools to support certain aspects of the recruitment process; all hiring decisions are made by our recruiting and hiring teams.To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Accommodations are available on request for candidates taking part in all aspects of the selection process.Where to from here?Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here.Who we areLightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the NYSE and TSX. With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.Note: This description is a formatted refinement of the original content and may include generalized statements for readability. Actual application details may vary by location and internal policy.Where to from here? Click through to our official career page for the latest information.#J-18808-Ljbffr

📌 Ai Enablement Specialist - C$85,000 - C$100,000 A Year (Toronto)
🏢 Lightspeed
📍 Toronto