This is a 100% in-person role based in our Toronto office.
About PheedLoop
PheedLoop is at the forefront of developing cutting-edge systems for the events industry. From virtual event platforms and automated event management solutions to innovative hardware like self-check-in kiosks and smart badges, we’re revolutionizing the way events are planned and executed.
Based in Toronto, PheedLoop is one of Canada’s fastest-growing event technology companies. We thrive on customer feedback, using it to build creative, high-speed solutions that meet real-world needs. We’re a team of driven, ambitious individuals who love learning, building excellent products, and closing deals. If you’re looking for an opportunity to push your limits, accelerate your career, and make a lasting impact, PheedLoop is the place for you.
About The Role
The Sales & Renewals Specialist plays a key role in supporting PheedLoop’s growing client base by managing inbound leads and ensuring a smooth and positive renewal experience.
You’ll be responsible for qualifying and booking inbound leads, managing inbound renewal inquiries, preparing renewal agreements, and identifying opportunities to expand accounts through upselling additional modules and services.
This is an entry-level position on our Sales team — perfect for someone with strong attention to detail, excellent communication skills, and a passion for customer success and sales growth.
Key Responsibilities
- Manage inbound leads and ensure qualified leads convert to the next stage in the sales process.
- Respond to renewal inquiries from existing clients promptly and professionally.
- Review current client agreements and determine the appropriate renewal terms.
- Prepare and send renewal quotes and agreements using our internal systems.
- Identify opportunities for upselling or cross-selling based on client usage and needs.
- Collaborate with
📌 Sales & Renewals Specialist (Toronto)
🏢 PheedLoop
📍 Toronto
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