Support customers at Walmart Canada’s service desk in Calgary by processing returns, exchanges, questions, and directions professionally. Accuracy matters throughout every transaction.
As a Customer Service Desk Associate, you represent Walmart’s values at the front end and help store operations run smoothly. You process refunds, maintain sales tax-exempt records, handle damaged merchandise, and verify returned items. The work supports security, pricing, inventory accuracy, and consistent customer service.
Key Responsibilities:
- Process refunds and returns using Company procedures
- Complete required refund and return forms accurately
- Assist customers with exchanges, questions, and directions
- Maintain accurate sales tax-exempt records
- Check returned items before replacing them on sales floor
Requirements:
- Be at least 16 years old
- Deliver friendly and skilled customer service
- Follow Company policies, procedures, and guidelines
- Work evenings, weekends, and holidays as needed
- Lift up to 20 pounds, occasionally 50 pounds
Bring customer service, return processing, and careful merchandise handling to Walmart Canada’s Calgary service desk team.