Shape digital banking experiences at Capital One Canada in Toronto through UX content, accessibility, and human-centred design across mobile and web.As a Senior Associate Content Designer, you will own copy, content writing, and structure for public and secure experiences. You will apply content design across multiple domains while collaborating with Experience Design, product, engineering, legal, and marketing teams. Your work supports customer engagement with Capital One services, features, and value statements.Key Responsibilities: Write UX content for public and secure digital experiencesContribute to information architecture, navigation, and interactive modelsUse analytics, research, and call-centre data for recommendationsApply voice, tone,



and content guidelines consistentlyWrite accessible content meeting WCAG 2.1 AA standardsRequirements: Four to five years of content design or UX writing experienceDigital product experience across mobile and responsive webPortfolio showing end-to-end thinking and measurable outcomesComfort working with analytics dashboards or presentationsStrong storytelling, presentation, organization, and self-direction skillsBring UX writing, content strategy, accessibility, and data fluency to Capital One Canada’s Toronto Experience Design team.#J-18808-Ljbffr

📌 Senior Content Designer Toronto
🏢 Capital One
📍 Toronto