Durée de l'emploi: PermanentLangue de travail: BilingueHeures de travail: 30 to 40 hours per weekEducation:Expérience:EducationNo degree, certificate or diplomaTasksDevelop communication strategiesEvaluate communication strategies and programsImplement communication strategies and programsProduce informational materials to increase awareness of services availableTrain staffAnswer written and oral inquiriesAssist in the preparation of brochures, reports, newsletters and other materialGather, research and prepare communications materialAddress customers' complaints or concernsAnswer inquiries and provide information to customersArrange for billing for servicesIssue receipts and other formsObtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.Perform general office dutiesReceive and log complaintsReceive paymentsSell merchandiseExplain procedures, risks and perks to clientsMaintain and manage digital databaseAnswer clients' inquiries and provide informationConsult with clients after sale to provide ongoing supportPersonal suitabilityPunctualityClient focusEfficient interpersonal skillsExcellent oral communicationExcellent written communicationOrganizedReliabilityTeam playerInitiativeJudgementAbility to multitaskDependabilityHonestyScreening questionsDo you have experience working in this field?Do you meet the language requirements listed in the job posting for the position (English or French)?Employment terms optionsEveningExperience3 years to less than 5 yearsEmployment terms optionsMorningDayWeekendHealth benefitsDental planHealth care planParamedical services coverageFinancial benefitsGratuitiesGroup insurance benefitsLong term benefitsLong-term care insuranceOther benefitsSubsidised public transportationSupport for newcomers and refugeesAssists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.)Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)Offers mentorship programs that pair newcomers and/or refugees with experienced employeesSupport for youthsOffers on-the-job training tailored to youthOffers mentorship, coaching and/or networking opportunities for youthSupport for VeteransOffers mentorship, coaching and/or networking opportunities for VeteransSupport for Indigenous peopleOffers mentorship, coaching and/or networking opportunities for Indigenous workersSupport for mature workersApplies hiring policies that discourage age discriminationOffers mentorship, coaching and/or networking opportunities for mature workersSupports for visible minoritiesApplies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)Offers mentorship programs that pair members of visible minorities with experienced employees

📌 Clerk, Customer Service (Quebec City)
🏢 Boutique Place d'Armes
📍 Quebec City