ROLE: Assistant to Event Manager and Event Coordinator, third in command in department, to create memorable experiences with attentive service, product knowledge, fun and passion. Acts as shift leader with clients and staff.
MEASUREMENT:
Attitude
Ability to give guests a fantastic and memorable experience
Knowledge of standards
Ability to coach standards in a positive manor
Teamwork
Ability to bring passion, creativity and desire to have fun to work
Is fully trained on Event Manager’s role and responsibilities
Able to take on Event Manager’s role due to illness or vacation
Understands and practices all booking procedures
Fully understands and follows all sales procedures
CHARACTER:
Outgoing, positive and upbeat
Pleasant and accommodating, willing to go the extra mile
Sincere desire to please
Friendly, enthusiastic, and engaging personality
Understands sense of urgency and can maintain momentum
Strong work ethic with flexible availability
Calm and organized demeanour – even under high pressure situations
High level of self confidence
Believes work can be fun
Team oriented
Outstanding, proactive guest service skills
Excellent Leadership Skill s
COMPETENCIES:
Attention to detail
Professional presentation and appearance standards
Remains calm under pressure
Organization and planning
Understanding of AV technology
Excellent communication (both verbal and written) and interpersonal skills
Good physical condition, as this position requires constant walking, standing, bending and lifting
RENUMERATION
Hourly wage
Shares in event gratuities
We believe that by taking care of our team members, we create a positive atmosphere that benefits both our employees and our guests. We support the well-being and growth of team members in all aspects of their life, in and outside of work, which is why we are committed to providing industry-leading benefits and unmatched hospitality and travel perks.