What this job involves:JLL Retail Canada is seeking an exceptional Transaction Manager to ensure every listing, proposal, transaction, marketing initiative and client deliverable is executed efficiently and to the highest standard. Working closely with senior brokers, you will serve as the central point of coordination, creating systems, improving processes and delivering exceptional client service. This high-impact role offers the opportunity to build a long-term career with competitive compensation, performance-based bonuses and meaningful earning potential for individuals who take ownership and drive results.Transaction Manager - JLLWhat this job involves:JLL Retail Canada is seeking an exceptional Transaction Manager to ensure every listing, proposal, transaction, marketing initiative and client deliverable is executed efficiently and to the highest standard. Working closely with senior brokers, you will serve as the central point of coordination, creating systems, improving processes and delivering exceptional client service. This high-impact role offers the opportunity to build a long-term career with competitive compensation, performance-based bonuses and meaningful earning potential for individuals who take ownership and drive results.What your day-to-day will look like:Serve as the operational leader coordinating all brokerage activities, managing workflows and ensuring deadlines and priorities are consistently met across the teamLead the onboarding and launch of new listing assignments, coordinating photography, marketing materials, brochures, proposals and accurate data entry into Salesforce and all marketing platformsManage transactions from listing through closing, preparing Letters of Intent, confidentiality agreements, commission agreements and coordinating document execution,
critical dates and FINTRAC complianceOwn the accuracy and integrity of the team's Salesforce database, maintaining property, client, contact and transaction data while generating pipeline reports, dashboards and client reportingCoordinate brokerage invoicing from draft through issuance, track outstanding invoices, professionally follow up on collections and liaise with JLL Accounting regarding payments and commissionsDevelop, document and continuously improve operational workflows, identifying opportunities to leverage technology, AI and automation to enhance efficiency and client experienceReview all client-facing materials including proposals, Broker Opinion of Value reports and presentations for quality, consistency, accuracy and JLL branding complianceRequired Qualifications:3-5 years of experience in commercial real estate, brokerage operations, transaction coordination, project management or similar qualified services environmentExceptional organizational and project management skills with proven ability to manage multiple priorities and competing deadlines simultaneouslyOutstanding written and verbal communication abilities with solid attention to detailAdvanced proficiency in Microsoft Office, particularly Excel, Word and PowerPointExperience working with CRM platforms (Salesforce experience preferred) and ability to maintain database accuracy and integrityPreferred Qualifications:Experience within commercial real estate brokerage, with retail real estate experience considered an assetSalesforce administration experience and Adobe Acrobat proficiencyExperience with AI tools such as ChatGPT, Claude or Microsoft CopilotExperience with project management softwareDemonstrated ability to implement process improvements and create operational efficiencies
📌 Transaction Manager (Toronto)
🏢 JLL
📍 Toronto