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Senior Specialist Labour Relations

Location: Ottawa, ON, CA

Job Requisition Id: 204523
Business Function: Labour Relations
Primary City: Ottawa
Province:Ontario
Employment Type: Full-Time
Employment Status:Permanent
Language Requirement: Bilingual Imperative (CBCC)
Employee Class and Level: CPMGB02
Number of Vacancies 2
Job Closing Date (YYYY-MM-DD): 2026-10-31

Job Description

The Senior Specialist Labour Relations is responsible for leading all Labour Relations activities within their assigned area of responsibility while providing specialist advice and guidance to business partners, support groups, and Local and Regional Operations management on the interpretation, application and administration of various Collective Agreements, labour legislation, National policies, directives and corporate initiatives. This role maintains productive labour-management relationships with local, regional and national bargaining agent representatives within the framework of collective agreements and applicable legislation.

This role undertakes grievance resolution beyond the first level including the preparation and presentation of grievances at arbitration. They are accountable for developing and leading the action plan implementation and contingency planning related to the creation and maintenance of effective labour/management relationships conductive to operational, administrative and service efficiency.

Job Responsibilities

Below are the main job requirements and responsibilities for the Senior Specialist, Labour Relations

- 1. Delivers specialized Labour Relations Services in accordance with various Collective Agreements (CA’s), various Federal Regulations, and National policies,



in a highly labour intensive, mechanized, fast changing and politically sensitive setting, consisting of a large number of employees represented by a variety of unions and bargaining agents.
- 2. Provides specialist advice and guidance to operational, regional and corporate stakeholders on the interpretation and application of collective agreements, labour relations policies, directives and corporate initiatives. Assists in the development, maintenance and implementation of national labour relations interpretations, strategies and policy positions to ensure consistency across the Corporation.
- 3. Provides proactive advice, guidance and support to business partners in the interpretation, application, and administration of CA’s along with changes to collective agreement(s), national policies, and various federal regulations in order to support local business improvement initiatives.
- 4. Consults with local and/ or regional union / management representatives on matters relating to working conditions, disciplinary issues and conflict resolution. Fosters a productive employee relations environment through the effective administration of CA’s, building relationships with Unions and Association representatives.
- 5. Administers the grievance management system (GMS).



Approves the content of 1st level grievance replies and ensures that proper documentation is collected and retained in the GMS system. Handles grievance procedures after the 1st level in a timely and effective manner to ensure speedy resolution of employee problems or concerns.
- 6. Integrates and monitors the business processes for local and regional consultations, grievance management, arbitration, WCB appeals within the operating area. Links with Head Office ensuring the universal application of Head Office developed policy.
- 7. Conducts trend analysis of issues grieved within area responsibility. Collaborates with Corporate Human Resource Business Partners (HRBP) to develop and implement interventions with local operators.
- 8. Participates in the development and implementation of national labour relations initiatives, policy changes, operational transformations, collective bargaining activities and strategic projects. Builds and maintains effective working relationships with local, regional and national bargaining agent representatives and other internal and external stakeholders.

Job Responsibilities (continued)

- 9. Prepares and presents grievances on all issues (excluding terminations) arising out of the collective agreement on behalf of Canada Post in the regular arbitration procedure. This includes preparing the presenting complex legal argument(s) relevant to the case and the requirement to remain current on the evolution of jurisprudence on matters that could impact the workplace environment.
- 10. Supports legal counsel in the preparation and presentation of grievances at Formal Arbitration on behalf of the Corporation on matters such as termination of employmen

📌 Senior Specialist Labour Relations (Ottawa)
🏢 Canada Post
📍 Ottawa