Data Distribution Infrastructure L3 Support Specialist

11/18/2025

Contract

Active

Job Description:

JOB SUMMARY

The Data Distribution Infrastructure L3 Support Specialist will join the Enterprise Computing Organization. This team manages and supports reporting and Managed File Transfer (MFT) products/applications, including proprietary systems like COMET and Infoblast mail, and vendor products such as Connect Direct (NDM). This position is for a senior L3 SME and SRE with global responsibility for applications and infrastructure related to Managed File Transfer.

Key Responsibilities

- Administer application servers and SFTP/FTPS servers.
- Perform technical troubleshooting of infrastructure and user incidents.
- Deploy servers and applications; automate operational tasks.
- Provide global support for Managed File Transfer systems.
- Collaborate with internal teams to resolve complex technical issues.
- Participate in weekend and on-call rotation as required.

Required Qualifications

- Minimum 7 years of experience in an operations support role.
- Solid knowledge of HTTP, FTP/SFTP, SQL, databases, and general MFT technologies.




- Comfortable with Unix/Linux and Windows system administration.
- Proficiency in scripting for operational tasks using Java, PowerShell, Python (preferred), Perl, or Shell scripting.
- Experience troubleshooting issues related to network, databases, storage, security, and operating systems.
- Strong organizational skills with ability to manage multiple tasks under pressure.
- Effective oral and written communication skills; ability to work well in a team environment.
- Availability for weekend and on-call work on a rotation basis.

Preferred Qualifications

Previous experience working with file transfer services or related applications.

Education

Bachelor’s degree in Computer Science, Information Technology, or related field preferred.

Experience

- Minimum 7 years in operations support or infrastructure management.
- Hands‑on experience with Managed File Transfer technologies and scripting automation.
- Proven ability to troubleshoot complex technical issues across multiple domains.

📌 Data Distribution InfrastructureSupport Specialist (Montreal)
🏢 Compunnel
📍 Montreal