Technology Production Support Analyst (Mississauga)

Technology Production Support Analyst (Mississauga)

27 Oct
|
Citi
|
Mississauga

27 Oct

Citi

Mississauga

Support Citi production systems with Linux, SQL, Python, and monitoring tools in a full time Technology Analyst Program. Build technical expertise through rotations.

The two-year Citi Technology Analyst Program starts in July and includes robust training. As a Production Support Analyst, you will maintain critical live systems, troubleshoot incidents, and coordinate with technology and business partners. Rotations provide exposure to multiple teams and technology areas.

Key Responsibilities:

- Monitor end-to-end application environments in real time
- Resolve incidents and complex production problems
- Improve monitoring and alerting with ITRS Geneos and Grafana
- Develop scripts and applications that automate processes
- Coordinate with developers and business teams

Requirements:

- Graduate between December 2026 and May 2027
- Bachelor’s degree in a technology-related field
- Basic algorithmic programming interview capability
- Excellent communication, leadership, and attention to detail
- Willingness to collaborate across cultures and time zones

Develop production support, automation, monitoring, and problem-solving skills while contributing to Citi’s resilient technology foundation.

📌 Technology Production Support Analyst (Mississauga)
🏢 Citi
📍 Mississauga

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