Lead customer-first retail service at David’s Bridal while coaching teams, managing store performance, and supporting sales goals as a Keyholder.

As a management team member, you will help build and retain a high-performing team. You will mentor Dream Makers, coach selling skills, and create consistent five-star guest experiences. The role also supports payroll monitoring, inventory processes, and Total Monthly Income goals.

Key Responsibilities:

- Lead and model a customer-first culture across store roles
- Assign shifts, review results, and provide performance feedback
- Coach team members on selling skills and processes
- Communicate daily sales goals and drive follow-up actions
- Monitor inventory, special orders, receiving, repairs, and merchandise standards

Requirements:

- High School Diploma or degree
- Two to four years of retail management experience
- Apparel or specialty store workplace experience
- Prior experience with a computerized POS system
- Ability to occasionally lift up to 25 pounds

Bring retail leadership, customer service coaching, payroll awareness, and inventory experience to David’s Bridal as a Keyholder.

📌 Retail Store Keyholder Team Leader (Toronto)
🏢 David's Bridal
📍 Toronto