Role: Quality Engineer

Location: BRAMPTON, ON

Job Type: Contract

Job Description

Title Quality Engineer (QE) SDET AI Chatbot Validation

Key Roles Responsibilities

- Validate chatbot responses for accuracy, relevance, completeness, and consistency.
- Create and execute test scenarios, test cases, and regression test suites.
- Identify hallucinations, incorrect responses, formatting issues, and knowledge gaps.
- Perform chatbot conversation analysis and recommend quality improvements.
- Develop and maintain test automation for chatbot validation where possible.
- Work closely with developers, AI engineers, and content teams to resolve defects.
- Track, document, and report defects, test results, and quality metrics.
- Support UAT, release validation, and production quality monitoring.

Key Skillsets





- Key Skillsets5 Yrs of strong QA SDET Test Automation experience.
- Experience testing AI, LLM, GenAI, chatbots, virtual assistants, or conversational platforms.
- Knowledge of prompt engineering concepts.
- Experience with Jira, Confluence, GitHub, and Agile delivery.
- Experience with API testing and automation frameworks.
- Strong analytical and troubleshooting skills.
- Experience with Python, Selenium, Playwright, PyTest, or similar tools.
- Robust communication and documentation skills.

Keyword

- Skills: Digital : Python~Digital : Chatbots / Conversational Agents~Generative AI - Quality Engineering

Experience Required

Experience Required: 6-8

📌 Quality Engineer (Brampton)
🏢 TEKGENCE
📍 Brampton