About Havenly

At Havenly Brands, we’re building this generation’s premier destination for all things home. Alongside our award winning Havenly design services, we proudly own and operate some of the best home furnishings brands in the business including Havenly, Interior Define, The Citizenry, Burrow, Inside, and St. Frank. Our family of brands is growing and we’re looking for amazing people to join us on this journey

Havenly is not just the #1 residential interior design service in America. We’re architecting the future of how millions design their homes. With our proprietary 3D visualization technology, our worldwide network of designers empowered with AI tools, and our revolutionary customer-facing AI design assistant, we’re at the inflection point of a massive market transformation. This isn’t just another role, it’s the opportunity to build the category-defining business at the intersection of AI, design, and commerce.

Our Core Values

- Exhibit Gumption: meet every challenge with spirit and energy; believe the impossible is possible.
- Overperform: work hard, move fast, be scrappy.
- Stay Playful: no jerks, no whiners; have fun and keep perspective.
- Act Like an Owner: be accountable, speak up, act in Havenly’s best interest.

About the Role

Own the engine that turns Havenly’s trade strategy into revenue. As Trade Sales & Enablement Manager, you’ll drive the day-to-day execution behind our fast-growing trade business, turning strategy and analysis into shipped work and rallying our inside and outside sales teams to act on it. This is the role that makes the program go: you’ll put a prioritized book in every rep’s hands and push them to work it, run the mechanics that move accounts up tiers and across brands,



build the outreach that pulls accounts through the funnel, and own the reporting and CX/supply chain partnership that keeps orders moving and clients coming back. Partnering across sales, marketing, CX, supply chain, and RevOps, you’ll move the metrics that matter most: application-to-order conversion, repeat rate, cross-brand shopping, and active-account growth.

Leadership sets the strategy, targets, and definitions. This seat owns the execution and the feedback loop. It’s a build-and-automate role as much as a sales role: we expect you to lean on tooling, dashboards, and triggered alerts rather than manual follow-up. If you love owning outcomes, driving a team, and seeing your work show up in the numbers, this seat is for you.

What You’ll Own

- The routing logic behind rep books across the inside (retail) and outside sales teams: prioritization, assignment, reassignment, and firm-linking. You’ll build the systems and partner with our HubSpot Admin so accounts move into the right hands fast and no prospect sits idle.
- The analysis behind how the trade motion is structured, covering book structures, engagement volume, sales activities, and deal management from creation through conversion, with clear recommendations for what to change.
- Trade program operations: the tier-progression mechanics,



verified delivery of earned perks and benefits, and the feedback loop into marketing and sales leadership that shapes the Trade Perks program.
- The cross-brand shopping mechanisms: promo and pricing management across brands, plus the cross-functional order support that makes them work.
- Trade sequences and campaigns across acquisition, onboarding, and re-engagement. You’ll write and QA the copy, keep messaging on-brand and consistent, and test and iterate to lift conversion, repeat, and cross-brand rates.
- Day-to-day trade CRM and HubSpot administration and data integrity, so routing and reporting stay trustworthy without constant manual cleanup.
- Trade performance reporting: application health, application-to-order conversion, and tier movement, delivered as self-serve dashboards and automated alerts that show both teams where to prioritize in real time.
- The prioritization signals the field runs on, including leading indicators like primed leads, idle accounts, stalled deals, and tier gaps.
- The voice-of-the-trade reporting to leadership: surfacing what’s happening on the ground, escalating it cross-functionally, and tracking it until it’s actioned.
- The CX and Supply Chain relationship for trade: the single point of contact both teams route trade through, the escalation path and expected response times, and the mechanisms that find and unblock stuck orders before delivery friction costs us accounts we’ve already won.
- The trade special-order request process end-to-end, from intake and approval routing through post-order monitoring to delivery.

What You’ll Drive

- Sales teams to actively work their trade pipeline, using triggered

📌 Trade Sales (Quinte West)
🏢 Havenly Brands (Havenly, Interior Define, Burrow, The Citizenry, The Inside, and St. Frank)
📍 Quinte West