Job title: Staff Product Manager

Reports to: Head of Innovation & Applied AI

Department: Technology Resource Group

Location: Waterloo, Ontario, Canada

Grade: 21

About Priority Commerce:

Priority Commerce is a leading financial technology company on a mission to deliver a personalized, easy-to-adopt financial toolset that accelerates cash flow and optimizes working capital for businesses. Our vision is to eliminate the barriers to unlocking revenue - empowering businesses to grow faster and operate smarter.

We achieve this through the Priority Commerce Engine, an innovative platform that combines payables, acquiring, and banking and treasury solutions. This unified approach allows businesses to streamline financial operations, reduce unnecessary costs, and uncover new revenue opportunities.

At Priority Commerce, we're driven by results. We expect our people to be known for results - bringing expertise, momentum, and relentless focus to every challenge, helping our clients and each other thrive.

About Innovation Lab:

The Innovation Lab is a strategic engineering and product hub focused on the future of commerce, payments, and agentic product development here in the Waterloo region. We operate as an agile, hypothesis-driven team that treats initiatives as experiments—running a build-measure-learn loop against business reality and channeling our effort toward three value streams: new revenue streams (customer-facing AI and data products), business efficiency (productivity multipliers across the organization), and enhanced customer experience (across onboarding, support, and the full customer journey). The team is also exploring how AI changes the way product and engineering teams work, including agentic PDLC/SDLC workflows,



AI-assisted requirements, story decomposition, and more efficient product execution.

About the Role:

As Staff Product Manager for the Innovation Lab, you will drive problem framing, prioritization, and execution for Priority Commerce Engine initiatives — taking a product-mindset approach that ties every initiative to a clear business problem and a measurable outcome. You will work closely with engineering, design, and cross-functional stakeholders to move product work through the Lab’s engagement process: from validated problem definition, through PRD and prioritization, into rapid prototyping, go/no-go validation, and transition to the teams that will own it long-term.

Responsibilities:

- Partner with stakeholders to define validated problem statements aligned with Innovation Lab value streams.
- Translate ambiguous ideas into structured PRDs with clear metrics, milestones, and Impact/Effort scores.
- Prioritize the Lab backlog via Impact/Effort scoring and maintain a transparent Now/Next/Later roadmap.
- Drive time-boxed delivery with engineering pods, iterating through rapid prototyping and feedback loops.
- Lead go/no-go checkpoints to align stakeholders, support funding, and pivot or stop experiments using evidence.
- Transition validated initiatives to operating product teams for long-term ownership.




- Collaborate with Partner Solutions to translate technical constraints into business and customer terms.
- Address developer experience friction (onboarding, docs, time-to-value) to guide engineering builds.
- Ensure launch readiness for customer deliverables like the embeddable component library for ISV adoption.
- Support pricing, GTM research, legal, and compliance alignment for upcoming launches. Implement Priority’s agentic PDLC workflows, leveraging AI-assisted requirements and decomposition.
- Apply a progressive, hands-on product mindset in a regulated fintech/payments setting.

What Success Looks Like:

This is a strong fit if you’re customer- and business-facing by instinct — you’d sit with a customer to understand their integration pain, and you’re comfortable moving between engineering conversations and pricing or GTM discussions in the same day. You’re energized by running lean experiments, following the evidence, and killing your own ideas when the data says so.

You should be energized by:

- Turning ambiguous business problems into explicit problem statements, success metrics, and actionable requirements.
- Working in a hypothesis-driven way: framing initiatives as experiments and using a build-measure-learn loop to validate them against business reality.
- Prioritizing ruthlessly with Impact/Effort trade-offs and keeping a transparent Now/Next/Later roadmap.
- Turning a platform capability into something a third-party developer can actually adopt.
- Exploring how AI and agentic workflows can improve the way products are built and delivered.
- Thinking beyond features to the downstream impact on customers,

📌 Staff Product Manager (London)
🏢 Priority Commerce
📍 London