Our office is looking for the next great member of our team.
GENERAL FUNCTION The Opticial student assists in leading the store to success by building and maintaining a robust client following. Consistently delivers an exceptional experience in order to exceed service and sales expectations. Support the Store Manager in ensuring that all optical quality controls are in compliance.
MAJOR DUTIES AND RESPONSIBILITIES
- Maintains extremely high standards of sales and service
- Meets and exceeds all client service and sales standards by consistently delivering an exceptional experience
- Connects and develops strong relationships with customers in order to build and maintain a strong client following
- Expertly guides customers in selecting frames and lenses that are best suited for their lifestyle, wardrobe, RX and price needs
- Demonstrates flawless accuracy in taking and recording measurements, adjusting and fitting eyewear, and execution of all details
- Ensures finished eyewear meets the Retail standard of flawless accuracy
- Stays current on product knowledge and fashion trends in order to drive sales
- Maintains presentation standards both on the sales floor and back office
- Maintains inventory controls
- Understands and supports all Retail policies and procedures
- Supports set-up and execution of all events
- Exemplifies Company's Retail vision, mission and values; celebrates Wins; leads by example
BASIC QUALIFICATIONS
- High School Diploma
- Provincial enrollment by a nationally-recognized opticianary program
- 2+ years sales experience in the service industry
- Knowledge of current optical theory and practices
- Natural ability in building a client following
- Sales Experience
- Polished Appearance
- Strong written and verbal communication skills
- Strong Interpersonal skills
- Resourceful and result driven
- Computer skills
- Flexibility to work non-traditional hours including evenings and weekends
Pay: $20.00-$22.00 per hour
Application question(s):
- What languages are you able to communicate in with patients/customers, and what is your level of proficiency in each?
- Briefly describe any relevant experience you have in medical, retail, optical, or other customer-service settings.