Job DescriptionJob Description:nnPosition: ­­­­­­­­­­ Quality Assurance Worker (Child Well-Being Law Development and Jurisdictional Readiness)nDepartment: Health and WellnessnClassification/Level: CS-4nEmployment Status: Regular Full-TimennReporting RelationshipnM’Chigeeng First Nation is committed to strengthening community wellness and is undertaking a multi-year initiative to develop a Nation-based Child Well-Being Law and a culturally grounded community-care model rooted in prevention, self-determination, and Anishinaabe values. As a vibrant and united community of the Anishinabek of the Three Fires Confederacy, M’Chigeeng is guided by a vision of being a proud, progressive, and Ojibwe-speaking Nation where people are healthy, self-reliant, and grounded in their responsibilities to Mother Earth.n nTo support this work, M’Chigeeng First Nation requires dedicated roles that will lead engagement, planning, research, coordination, and capacity development. Year 1 represents a critical readiness phase focused on community engagement, needs assessment, data gathering, and intergovernmental coordination to prepare for exercising jurisdiction under the First Nations Child and Family Services (FNCFS) Program and An Act respecting First Nations, Inuit, and Métis children, youth and families. These roles will ensure that the development of the Child Well-Being Law and community-care model is community-driven, culturally informed, and aligned with M’Chigeeng’s long-term vision of self-governance, family wellness, and sustainable service delivery.n nPosition SummarynThe Quality Assurance (QA) Worker plays a central role in ensuring the accuracy, integrity, and cultural safety of all activities and deliverables within Year 1 of M’Chigeeng First Nation’s Child Well-Being Law Development and Jurisdiction Readiness Project. This position provides independent oversight across engagement, research, service review, and reporting processes to ensure alignment with:nnThe Year 1 WorkplannISC Jurisdiction Readiness and FNCFS requirementsnM’Chigeeng First Nation’s cultural values, community expectations, and vision for self-determinationnn nThe QA Worker strengthens the credibility of all Year 1 outputs—including the Comprehensive Needs Assessment, Service Gap Analysis, Engagement Reports, and foundational elements of the Community Care Model by ensuring they are methodologically sound, culturally grounded, and technically accurate.n nThe QA Worker collaborates closely with the Coordinator and Community Engagement Workers, Elders, Knowledge Keepers, and internal departments. The role reports directly to the Coordinator.n nEssential FunctionsnKEY RESPONSIBILITIESnQuality Assurance Framework & OversightnnDevelop and implement a Year 1 QA Framework aligned with engagement, research, service review, and prevention model activities.nEstablish quality standards for documentation, data collection, reporting, and community engagement processes.nEnsure all methods reflect Anishinaabe values, cultural safety, trauma-informed practice, and ethical research principles.nMonitor adherence to timelines, deliverables, and ISC jurisdiction readiness requirements.nIdentify risks, gaps, or deviations from the Workplan and recommend corrective actions.nn nData Integrity, Validation & Documentation ReviewnnReview and validate qualitative and quantitative data collected through engagement sessions, surveys, interviews, and service reviews.nEnsure accuracy, completeness, and consistency of all data prior to analysis or reporting.nMaintain secure, confidential, and culturally respectful data management systems.nSupport the development and validation of the Comprehensive Needs Assessment, Service Gap Analysis and Engagement Summaries and Thematic Reports.nnIdentify inconsistencies or missing information and work with the engagement and research teams to resolve them.nn nPerformance Measurement & MonitoringnnTrack Year 1 performance indicators, including number and diversity of engagement sessions, participation metrics, emerging themes and findings and service review outcomes.nnDevelop monitoring tools such as checklists, templates, and tracking sheets.nAnalyze progress against milestones and identify areas requiring adjustment.nProvide QA insights to strengthen methodologies and ensure alignment with the prevention continuum and community care model.nn nReporting, Analysis & AccountabilitynnReview and refine draft reports prepared by engagement, research, and service review teams.nEnsure all deliverables meet high standards of clarity, accuracy, cultural appropriateness, and ISC documentation requirements.nPrepare QA summaries, analysis reports, and findings for Chief Council, Elders and advisory groups, ISC Quarterly Progress Reports, and the Coordinator and Enaagdenjged.nnSupport the Coordinator in preparing planning documents, recommendations,



and governance updates.nn nService Review Quality MonitoringnnReview assessments of Prevention Services, First Nation Representative Services, Post-Majority Support Services and Jordan’s Principle Services.nnValidate that service review findings accurately reflect community needs, strengths, and gaps.nEnsure alignment between service review outcomes and the emerging prevention continuum and community care model.nnEngagement Quality MonitoringnnObserve engagement sessions (as appropriate) to ensure adherence to cultural protocols, trauma-informed practice, and respectful facilitation.nProvide feedback to the Community Engagement team to strengthen documentation quality and engagement processes.nEnsure lived experiences and community voices are captured ethically, respectfully, and accurately.nn nGovernance, Advisory & Cultural Integrity SupportnnSupport QA processes for advisory meetings, Elder guidance sessions, and governance structures.nEnsure decisions, recommendations, and cultural teachings are accurately documented and integrated into project outputs.nPromote transparency, accountability, and culturally grounded decision-making throughout Year 1 activities.nn nContinuous Improvement & Future ReadinessnnIdentify opportunities to strengthen processes, tools, and methodologies across engagement, research, and reporting.nRecommend improvements to enhance quality, cultural safety, and methodological integrity.nContribute to the development of long-term QA systems that will support Years 2–5 of law development and jurisdiction implementation.nn nPROFESSIONAL CONDUCT AND DEVELOPMENTnnParticipates in regular supervision with the Coordinator, including guidance, performance feedback, and support for continuous improvement.nEngages in ongoing professional development.nDemonstrates professionalism, ethical conduct, and adherence to organizational policies, procedures, and best practices.nMaintains an inclusive, welcoming, and safe environment for community members, staff, and visitors, serving as a positive role model within the community.nSeeks opportunities to enhance skills, improve work processes, and contribute to a culture of continuous learning.nProduces high-quality written materials, communications, and documenting using strong computer and office technology skills.nManages multiple priorities effectively in a high-paced environment while meeting deadlines and maintaining composure under pressure.nWorks both independently and collaboratively, building strong interpersonal relationships and engaging effectively with diverse groups.nDemonstrates advocacy, public speaking, and digital communication skills, including responsible social media engagement when required.nn nORGANIZATIONAL ACCOUNTABILITYnnReports directly to the Coordinator, who provides day-to-day supervision, direction, and support.nIs accountable to M’Chigeeng First Nation for the effective and culturally grounded implementation of duties.nHolds delegated authority to plan, prepare, and execute activities and deliverables for Year 1 of the M’Chigeeng First Nation Child Well-Being Law Development and Jurisdiction Readiness Project.nOperates within M’Chigeeng’s financial policies and governance structures; financial authority remains with M’Chigeeng’s leadership.nEnsures compliance with funding agreements and maintains accountability to funding agencies, including participation in program reviews and audits as required.nUpholds organizational standards, legislative requirements, and community expectations in all aspects of work.nn nCONFIDENTIALITYnThe Quality Assurance Worker is responsible for ensuring that all information is kept in the strictest confidence. This includes program information, personnel information and client information which is in most cases very delicate (police records, mental health issues, family issues, paternity issues, etc.)nLANGUAGE REQUIREMENTSnThe Quality Assurance Worker must be fluent in English, both verbally and in writing. Equally essential is fluency or at a minimum a strong working knowledge of Anishinaabemowin. The Quality Assurance Worker is also expected to actively pursue supports, training, and initiatives that strengthen their ability to understand and communicate in the Anishinaabemowin language, in alignment with M’Chigeeng First Nation’s commitment to language revitalization and cultural continuity.n nCONTACTSnEstablishing and maintaining positive relations with pertinent contacts at levels of government and within various organizations is essential to the success of the program; therefore, the Quality Assurance Worker must have strong communication skills.



n nQualifications and RequirementsnEducation and ExperiencennDegree or diploma in Social Sciences, Public Administration, Research, Evaluation, Indigenous Governance, or related field.nEquivalent combination of education and experience will be considered.n3–5 years’ experience in quality assurance, program evaluation, research, or data management.nExperience working with First Nation communities or Indigenous-led projects.nDemonstrated experience reviewing reports, validating data, and ensuring methodological integrity.nExperience with community-based or participatory research approaches (asset).nWorking knowledge of community resources and development.nExtensive knowledge of the Ontario, Child and Youth Family Services Act (CYFSA) and other relevant regulatory and legal requirements.nKnowledge and understanding of child welfare systems.nKnowledge of the M’Chigeeng First Nation governance matters and protocols.nStrong understanding of First Nations Child & Family matters and interests.nExcellent interpersonal and communication skills; combined with the ability to negotiate positive results while managing positive relationships.nn nKnowledge Skills & AbilitiesnnStrong understanding of Anishinaabe culture, values, governance, and community protocols.nKnowledge of An Act respecting First Nations, Inuit and Métis children, youth and families and the FNCFS Program (asset).nKnowledge of child and family services, prevention frameworks, and Indigenous jurisdiction initiatives.nnExcellent analytical, critical thinking, and problem-solving skills.nStrong writing, editing, and documentation abilities.nAbility to synthesize large volumes of qualitative and quantitative data.nHigh attention to detail and commitment to accuracy.nProficiency with Microsoft Office, data tracking tools, and reporting systems.nAbility to work independently and maintain objectivity.nn nOther RequirementsnnClear CPIC and Vulnerable Sector Check.nValid “G” driver’s license and access to a reliable vehicle.nMust have 1M Automobile Insurance coverage.nAbility to work flexible hours including evenings or weekends to support community engagement sessions and events.nCommitment to cultural safety, trauma-informed practice, and community-driven approaches.nn nWORKING CONDITIONSnnHours of work are mainly within the Band operational hours; however, working after regular hours can be expected to attend meetings and meeting deadlines.nWorks in a policy‑driven, compliance‑focused environment requiring strict adherence to M’Chigeeng First Nation standards, CYFSA legislation, and internal QA protocols.nConducts detailed file reviews, audits, and data verification, requiring extended periods of computer work, concentration, and accuracy. Most of the work is conducted at a desk within the office.nMay be required to travel within M’Chigeeng First Nation and surrounding areas for on‑site reviews, staff support, and program monitoring.nHandles highly sensitive and confidential information, requiring sound judgment, cultural safety, and compliance with privacy legislation and OCAP® principles.nStaff regularly encounter high‑risk situations involving verbally or physically abusive, emotionally unstable, or intoxicated clients, creating potential threats to personal safety and requiring solid crisis‑management and aftercare practices.nn nPERFORMANCE MEASUREMENTSnnTimeliness and accuracy of quality assurance reviews, audits, and compliance reporting in alignment with M’Chigeeng First Nation policies and legislative requirements.nQuality and clarity of recommendations provided to leadership, including identification of risks, gaps, and corrective actions.nEffectiveness of documentation and tracking, including follow‑up on corrective measures, data integrity, and monitoring outcomes.nCollaboration and communication effectiveness with program staff and leadership to support continuous improvement and culturally grounded service delivery.nThis position must ensure smooth delivery of all services within the scope described in this document.nThis position must ensure that positive public relations are practiced.nThis position must ensure that the M’Chigeeng First Nation’s professional reputation is maintained or enhanced where possible.nn nCRC Rationale nCRC must be thirty (30) days current and be an original or certified copy. All individuals applying for employment with MFN Education programs are required to submit Criminal Record Check upon successful interview. nnInterested applicants must submit cover letter, resume, and three (3) current work related references (2 work-related references from a direct supervisor/manager and 1-character reference that will be contacted upon a successful interview) and education certifications to the address below or by applying to this posting:nnQuality Assurance Workerc/o Human [email protected]’Chigeeng FN, P.O. Box 333M’Chigeeng, ON P0P 1G0 (Fax (phone hidden))

📌 Quality Assurance Worker (Child Well-Being Law Development and Jurisdictional Readiness) (M'Chigeeng)
🏢 M'Chigeeng First Nation
📍 M'Chigeeng