ReStore Manager – Help Build Homes, Hope & a Stronger Newfoundland and Labrador
Location: 323 Kenmount Road, St. John’s, NL
Type: Full-Time, Permanent
Industry: Non-Profit, Affordable Housing

The Opportunity

The need for affordable housing is urgent, and there is a collective desire to address this critical issue. Individuals, businesses, foundations and governments want to make a difference. Our mission is to create a world where everyone has a safe, quality place to live. With the help of volunteers, donors and community partners, we unlock change for generations by bringing the benefits of affordable home ownership to more people and communities across Newfoundland and Labrador.

With a culture of innovation, entrepreneurial thinking, and deep-rooted social purpose, Habitat NL is expanding our capacity for impact every year. Right now, we’re looking for a ReStore Manager to join our team.

Habitat ReStore sells new and gently used home furnishings, appliances, home decor and building materials at a fraction of the price. Our items are donated from businesses and individuals and undergo inspection and testing to ensure they meet our high-quality standards. We are an innovative, entrepreneurial social enterprise that has been increasing our capacity for impact each and every year. In doing so, ReStore helps reduce waste and keeps reusable materials out of landfills, while proceeds from sales help fund Habitat for Humanity’s work right here in Newfoundland and Labrador.

If you are looking for a role with the opportunity for high impact, then this is the place for you!

WHO YOU ARE

You’re a people-focused leader who leads with kindness, brings out the best in others, and isn’t afraid to roll up your sleeves and get things done. You’re organized, self-motivated, and solutions-focused, with the initiative to keep things moving and the flexibility to tackle whatever the day brings.

You believe in the power of community, the value of volunteers, and the difference Habitat for Humanity NL makes in the lives of families. You’re passionate about the mission and ready to turn that passion into action.

Most of all, you want to be part of something bigger than yourself. You’ll thrive in a close-knit, purpose-driven team where everyone pitches in, ideas are welcomed, and the work you do helps build stronger communities—one home at a time.

WHAT YOU’LL DO

Reporting directly to the CEO, the ReStore Manager oversees the operation and leadership of a team of staff and volunteers while also focusing on sales, customer and donor experience.

Leadership & Team Management

- Provide hands-on leadership to staff and volunteers, leading by example and working alongside the team.
- Train, coach and support team members while establishing transparent expectations and encouraging strong performance.
- Manage scheduling,



daily workloads and priorities.
- Oversee the recruitment, hiring and onboarding in ReStore.
- Foster a respectful, collaborative and team-focused workplace.
- Recognize and support the important contribution of ReStore volunteers.
- Provide professional development and training opportunities for staff.

Retail Operations & Growth

- Oversee daily store operations and maintain an organized, welcoming and customer-focused environment.
- Maintain a strong presence on the sales floor and ensure excellent customer and donor service.
- Oversee the flow of donated inventory from receiving through pricing, merchandising and sale.
- Continually assess store layout, displays and product placement to improve traffic flow, visibility and customer appeal.
- Bring fresh ideas about merchandising, promotions and the overall shopping experience.
- Identify opportunities to increase sales, donations, customer traffic and community awareness.
- Ensure store procedures and organizational policies are consistently followed.
- Oversee the maintenance and proper use of ReStore equipment, tools and vehicle.
- Work with the Habitat NL leadership team on sales strategies, promotions and marketing initiatives, including social media content.
- Work with the Habitat leadership team to source and secure current corporate ReStore partnerships.
- Enhance and maintain the Kitchen Salvage program.

Health and Safety

- Lead the implementation, execution, and maintenance of the ReStore health and safety program/strategy in line with the safety platform.
- Maintain a protected, clean and organized environment for staff, volunteers and customers.
- Ensure team members receive appropriate safety training and follow established procedures and regulations.
- Ensure incidents are properly documented and safe work practices are regularly reinforced.
- Ensure donated products meet appropriate standards for safe resale.

Finance and Administration

- Work with senior leadership to set the annual budget for ReStore revenue and expenses.
- Verify payroll accuracy.
- Monitor daily sales accuracy, reconciliations and deposits.
- Create ReStore monthly operations reports that highlight relevant and up-to-date information.
- Follow established financial procedures and controls.
- Work toward operational, sales and financial goals while maximizing revenue.

YOU BRING

- Previous retail management and/or supervisory experience.
- Strong leadership,



coaching and interpersonal skills.
- Excellent customer service, organizational and problem-solving abilities.
- Creativity and an eye for merchandising, displays, store layout and presentation.
- Enthusiasm for identifying opportunities to grow sales and improve customer experience.
- The ability and willingness to assist with the physical demands of a busy ReStore environment when required.
- Experience in warehouse safety and retail health & safety practices is an asset.
- Knowledge of building materials, home improvement products, or furniture is a strong asset.
- Working knowledge of Microsoft Office applications.

Additional Requirements

- A satisfactory criminal record check will be required.
- A valid driver’s license and minimal use of a personal vehicle are required. Mileage will be reimbursed.
- Safety boots required: CSA approved footwear to be worn at all times.

COMPENSATION & BENEFITS

We value the people behind the mission. When you work at Habitat NL, you join a team that cares deeply about the communities we serve and the impact we make together. We offer:

- Starting salary: $50,000–$55,000 annually, based on experience.
- An employee benefits package is also available, including health and dental coverage, and RRSP matching.

WHY THIS MATTERS

Working at ReStore is about more than selling donated goods. It’s an opportunity to make a real difference in your community by giving reusable materials and household items a second life, keeping valuable resources out of landfills, and helping make safe, affordable housing possible for families across Newfoundland and Labrador.

Every item sold, every donation received, and every customer served helps support Habitat for Humanity’s work right here at home. Your work at ReStore has a lasting impact—not only on the environment, but on the families and communities that need it most.

If you want your work to make a difference every day, ReStore is a place where what you do truly matters.

OUR COMMITMENT TO EQUITY & INCLUSION

Habitat NL is proud to be an inclusive and equitable workplace. We believe our team is stronger when it reflects the diversity of the communities we serve. We encourage applications from people of all backgrounds, abilities, identities, and experiences. If you require accommodations during the interview process, please reach out—we are here to support you.

Are you ready to help build homes, hope, and a better Newfoundland and Labrador?

Apply now and tell us why this mission matters to you.

We have engaged a third-party representative to assist us with this search. All inquiries and applications will be directed through this representative.

Pay: $50,000.00-$55,000.00 per year

Benefits:

- Dental care
- Extended health care
- RRSP match

Work Location: In person

📌 ReStore Manager (St. John's)
🏢 Habitat for Humanity Newfoundland and Labrador
📍 St. John's