Join our winter crew at Keefer!
Keefer is hiring experienced Lodge Hands for the coming Catski Season.
If you enjoy engaging with guests, delivering high-end service and being part of a close-knit team, we want to hear from you!
You'll work in a beautiful winter setting with a great group of people, helping create unforgettable memories for our guests in the lodge and, for those who like to shred pow, on the mountain.
Catski season typically runs early December-late March conditions dependant, transition into summer employment is possible.
About Keefer
Gostlin Keefer Lake Lodge was established in 2014 and is a remote, luxury backcountry Catski lodge near Cherryville, BC. In winter, our guests enjoy world-class Catskiing. In summer, we host private retreats, experiences and weddings. We aim to offer a unique, refined resort experience with a home-from-home feel.
About the Role
The Lodge Hand reports to the Lodge Manager and Assistant Lodge Manager and plays a key role in delivering top-tier hospitality throughout each guest's stay. Your main focus is outstanding dining service. You'll also support housekeeping, retail and general lodge operations.
Lodge life is a team effort. Everyone jumps in wherever they're needed so every guest has an outstanding experience.
What You'll Do
Guest service & dining
- Welcome guests warmly and create an inviting atmosphere in the lodge and dining room
- Set up the dining room for each meal: laying tables and polishing cutlery and glassware
- Serve meals and beverages to a high standard and record all transactions accurately
- Build a good knowledge of our wine list,
cocktails and bar menu
- Know each guest's allergies and dietary needs, and communicate clearly with the kitchen on numbers, allergies and service times
- Confirm and print daily menus with the Head Chef
- Share general guest information on skiing, the lodge and weather conditions
- Handle guest service issues promptly and graciously
Lodge & housekeeping support
- Clean up the dining room after service, help with dishes and support the kitchen as needed
- Clean and prepare guest rooms, common areas, bathrooms and staff accommodation
- Restock supplies such as towels, toiletries and service items, and flag low stock to management
- Keep the retail store organized and stocked
- Report anything broken or in need of repair
- Take on any other lodge duties as needed
What We're Looking For
- Proven serving experience (required); fine dining experience is an asset
- Prior hotel or guest service experience
- Cash handling experience, including managing a cash float accurately
- A positive, team-first attitude and a well-groomed, professional presence
- Strong communication skills with guests, management and co-workers
- Calm and organized in a busy, fast-paced environment, with strong attention to detail
- Able to work independently and manage your daily duties
- Physically able to stand for long periods and to reach, bend and lift up to 25 lbs
- Adaptable to work a variety of shifts and roles within the lodge
- Serving It Right certificate (asset)
- FoodSafe certificate (asset)
- Barista or espresso machine experience (asset)
- Additional languages (asset)
- A passion for people and the outdoors
Schedule & Working Conditions
- 7 days on / 7 days off rotation, no more than 80 hours in any 2-week period
- Live on-site during your working rotation in shared staff accommodation
- Meals and accommodation provided while working
- The lodge is 14 km down a logging road. It's regularly ploughed and accessible by 2WD or 4WD, but a reliable vehicle and winter tires are essential
Benefits
- Competitive wages
- Gratuities program
- Meals and accommodation provided while working
- Staff discounts on retail items
- Staff recognition and appreciation events
- Catskiing opportunities (at management's discretion)
Requirements
- Legally authorized to work in Canada
- Fluent in English
- Able to reliably commute to Cherryville, BC (V0E 2G3) or relocate before your start date
How to Apply
Submit your resume and a short note about why you'd love a winter at Keefer to
[email protected] to apply.
Pay: $19.00-$22.00 per hour
Benefits:
- Company events
- Discounted or free food
- Store discount
Ability to commute/relocate:
- Cherryville, BC: reliably commute or plan to relocate before starting work (required)
Work Location: In person
📌 Lodge Hand & Service Support – Winter Catski Season 2026/27 (Cherryville)
🏢 Gostlin Keefer Lake Lodge
📍 Cherryville