Plumbing Service Technician - Residential Service

Full-Time | Edmonton, AB | $30-$45 per hour + incentives

For over 25 years, ProSolutions Plumbing, Heating & Air Conditioning Inc. has delivered legendary service to homeowners across Edmonton. As a proudly local company, we believe in treating our team and customers with care, respect, and professionalism.

MISSION STATEMENT:* We are a family-run and family-first company. We strive for a work-life balance, and we believe success at work leads to success at home. PERIOD!*

Why You’ll Love Working Here

- Top Pay & Incentives: $30–$45/hour depending on experience + spiffs.
- Take-Home Vehicle: Clean, organized, fully stocked company van
- Comprehensive Benefits Package: Extended health, dental, and life insurance
- Professional Development: Advanced training, leadership coaching, and growth pathways
- Strong Culture: Respectful, supportive team with no micromanagement
- Career Advancement: Opportunities to move into training, leadership, or specialist roles

Our team is guided by five core values that shape everything we do — from how we serve customers to how we treat one another:

- HUMILITY - We free ourselves from pride, through teamwork and a learning culture
- IMPACT - We strive to make a positive, lasting difference in every interaction
- LOVE - We genuinely care about our team, our customers, and our community
- DRIVE - We're passionate, ambitious, and committed to constant improvement
- INTEGRITY - We do what's right - even when no one's watching

We’re not just building a business — we’re building a legendary team. If these values resonate with you, you’ll feel right at home here.





Does this sound like you?

→ You care about every home you walk into because you know comfort is personal. Whether it’s no hot water Monday morning or a leaky pipe in the kitchen, every customer deserves to feel like they are your only customer.

→ You are empathetic and efficient. You understand that plumbing problems are stressful, inconvenient, and sometimes urgent. You take the time to explain what’s happening in a way customers can understand without making them feel overwhelmed.

→ You are an expert in WOW moments. You’re always chasing that next 5-star review and new comfort solution! You look forward to sharing your knowledge with the team and know that constructive feedback is essential to growing.

→ You are driven. You take pride in great workmanship, honest recommendations, and helping customers make confident decisions. You know that every repair, maintenance visit, and opportunity you identify helps create comfort, trust, and long-term customer relationships.

What You’ll Do

- Diagnose, repair, and service complex residential plumbing systems, including advanced diagnostics and retrofits
- Build customer confidence by presenting honest, explicit options and delivering outstanding service




- Recommend the best-fit repair and retrofit solutions for long-term system performance
- Perform installations, maintenance, and gas fitting work as required
- Maintain a clean, organized, and fully stocked service vehicle
- Participate in the on-call rotation (approx 1 week per month)
- Uphold company ProSolutions' standards of safety, professionalism, and legendary customer care on every job

What We’re Looking For

- Previous Plumbing experience
- Valid Class 5 driver’s licence with a clean abstract
- Experience with a variety of residential plumbing systems, brands, and equipment.
- Strong residential experience: Minimum 3+ years of residential service experience preferred
- Metrics and revenue-focused, with proven ability to earn customer confidence and achieve performance targets
- Highly reliable, safety-focused, and confident in troubleshooting under pressure
- Strong personal standards for workmanship, communication, and integrity
- Ability to lift up to 75 lbs and work in varying conditions (heat, cold, dust, noise).
- Experience with Alberta gas codes and residential code requirements is required

We are interviewing now and moving quickly. Exceptional senior technicians are in demand, and this opportunity won’t last long.

Apply now to join ProSolutions Plumbing, Heating & Air Conditioning Inc. and take the next step in your HVAC career.

Job Types: Full-time, Part-time

Pay: $25.00-$40.00 per hour

Benefits:

- Company car
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Vision care

Work Location: In person

📌 RESIDENTIAL PLUMBER (EDMONTON, AB) (Canada)
🏢 Prosolutions Plumbing, Heating & Air Conditioning
📍 Canada