Overview

An insurance brokerage company is seeking an experienced, professional, and organized Administrative Receptionist who is interested in building a long-term career in the insurance industry, with the potential to become a licensed Insurance Broker in the future. The ideal candidate will have strong administrative and customer service skills, excellent attention to detail, and a willingness to learn and grow within the brokerage.

Duties

- Maintain office supplies and coordinate replenishment orders as needed.
- Prepare and distribute communications to staff, management, and clients in a timely manner.
- Accurately enter and update client information, new business, and policy changes in the Brokerage Management System (BMS).
- Complete Auto Plus and Motor Vehicle Registry (MVR) reports as required.
- Organize and maintain client files, including emails, scanned documents, and correspondence.
- Manage incoming and outgoing mail, faxes, and courier services.
- Provide management with updates on assigned tasks, client concerns, and operational matters.
- Participate in company training and support daily administrative operations.
- Perform additional administrative duties as assigned.
- Prepare and issue invoices following company policy and procedure
- Receive payment according to company procedures




- Have strong organizational and time management skills
- Excellent customer service skills
- Professional and easygoing personality
- Able to work independently and collaboratively as needed

Requirements:

- Proficient in Microsoft Word / Outlook.
- Use specialized Brokerage Systems software (TAM, Policy Works, EDI, MVR/Auto Plus). Asset
- Carry out data search and input reliable information to company portals
- Approximately 1-3 years of administrative experience in a skilled office environment

Education: High School diploma

Salary:$42,000 -$45,000 /year

Schedule: Monday - Friday : 8:30am- 5pm

Appropriate accommodation will be provided upon request throughout the recruitment and hiring process as required by Company policy and the Accessibility for Ontarians with Disabilities Act (AODA).

Work Location: In person

Pay: $42,000.00-$45,000.00 per year

Application question(s):

- Are you proficient in Microsoft Office applications, including Word, Excel, and Outlook?
- Do you have experience using insurance brokerage software and systems, such as TAM, Policy Works, EDI, or MVR/Auto Plus?

Education:

- Secondary School (required)

Experience:

- Administrative: 1 year (required)

Work Location: In person

📌 Administrative Receptionist (Welland)
🏢 Employment Professionals Canada
📍 Welland