Overview

We are evolving Talent into an integrated, enterprise-wide system that enables Manulife's strategy by shaping the workforce, performance, and leadership capabilities required to win today and in the future.

Within this model, People Experience is about creating the conditions for our talent to feel connected and thrive day to day through practical solutions and explicit talent priorities.

The Director, People Experience Strategy helps bring the People Experience strategy to life by leading strategic initiatives across Performance, Recognition, Sustainable Performance, and Organizational Sensing & Insights.

Working across Talent, HR, and the business, the role identifies opportunities, shapes solutions, and drives improvements that strengthen employee experience and business performance.

To lead this work, we are seeing a strategic leader who connects People Experience priorities and translates them into solutions that improve employee and leader experiences while supporting business outcomes.

What You Will Lead

+ Strategic People Experience initiatives across Performance, Recognition, Sustainable Performance, and our organizational listening and actions
+ Experience design and activation approaches that support the adoption of Talent priorities.
+ Organizational sensing and insight activities that translate employee feedback into action.
+ Leader resources, tools, and practices that strengthen employee and leader experiences.
+ Cross-functional partnerships and measurement approaches that drive continuous improvement.

Responsibilities

+ Lead strategic People Experience initiatives from design through implementation and continuous improvement.
+ Partner with business leaders, People Partners, and Talent teams to identify opportunities and improve employee experiences.
+ Translate Talent priorities into solutions, resources, and approaches that support leaders and employees.
+ Use employee feedback, organizational insights, and business priorities to shape recommendations and improvements.
+ Build alignment across stakeholders and functions to advance shared priorities and outcomes.
+ Monitor progress, risks, and results, providing recommendations to support decision-making.
+ Present insights, recommendations, and outcomes to senior leaders and stakeholders.
+ Lead and develop team members while fostering collaboration, innovation, and continuous improvement.

What Success Looks Like

+ People Experience priorities are translated into solutions that deliver measurable impact.
+ Leaders and People Partners have the resources and support needed to apply Talent priorities effectively.
+ Organizational sensing and insights lead to informed decisions and visible improvements.
+ Performance, recognition, and sustainable performance experiences feel connected and relevant to everyday work.




+ Stakeholders view People Experience as a trusted partner that helps advance enterprise priorities.
+ Employees experience Talent practices as simple, connected, and easy to navigate.

Qualifications

+ 10+ years of progressive experience in employee experience, talent management, organizational effectiveness, HR strategy, transformation, or related fields.
+ Proven experience leading complex, cross-functional initiatives in a large, matrixed global organization.
+ Strong systems thinking and ability to translate complex strategies into practical solutions.
+ Experience using qualitative and quantitative insights to inform decisions and drive improvement.
+ Strong stakeholder management skills and ability to influence without direct authority.
+ Exceptional communication, facilitation, and storytelling capabilities.
+ Demonstrated experience leading and developing high-performing teams.
+ Bachelor's degree required; advanced degree in HR, Organizational Development, Business, Behavioural Science, Design, or a related discipline preferred.

When you join our team:

+ We’ll empower you to learn and grow the career you want.
+ We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we’ll support you in shaping the future you want to see.

#LI-Hybrid

The role being advertised is an existing vacancy.

Acerca de Manulife y John Hancock

Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor.

Para obtener más información acerca de nosotros, visite http://www.manulife.com .

Manulife es un empleador que ofrece igualdad de oportunidades

En Manulife/John Hancock, valoramos nuestra diversidad.

Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas.

Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano,



identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.

Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo.

Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud.

Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes.

Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a [email protected] .

Referenced Salary Location

Toronto, Ontario

Modalidades de Trabajo

Híbrido

Salary range is expected to be between

$125,100.00 CAD - $175,100.00 CAD
Los empleados también tienen la oportunidad de participar en programas de incentivos y recibir una compensación vinculada al rendimiento empresarial e individual.

El salario real variará según las condiciones del mercado local, la geografía y factores relacionados con el puesto como conocimientos, habilidades, requerimientos, experiencia y educación/formación.

Si solicitas este puesto fuera de tu ubicación principal, por favor escríbenos a [email protected] para conocer el rango salarial correspondiente a tu ubicación.

Manulife ofrece a los empleados aptos una amplia variedad de beneficios personalizables, entre ellos, beneficios de salud, odontológicos, de salud mental, oftalmológicos, por discapacidad a corto y a largo plazo, cobertura de seguro de vida y por muerte accidental y desmembramiento, adopción/subrogación y bienestar, y planes de asistencia al empleado/familiar.

También ofrecemos a los empleados admisibles varios planes de ahorro para la jubilación (incluidos planes de pensiones y un plan mundial de propiedad de acciones con contribuciones equivalentes del empleador) y recursos de asesoramiento y educación financiera.

Nuestro generoso programa de tiempo libre remunerado en Canadá incluye feriados, vacaciones, días personales y días por enfermedad, y ofrecemos la gama completa de ausencia laboral reglamentaria.

Si se está postulando para este puesto en los EE.

UU., póngase en contacto con [email protected] para obtener más información sobre las disposiciones relativas al tiempo libre remunerado específicas de EE.

UU.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process.

For more information, please refer to our personal information collection statement (https://careers.manulife.com/global/en/talentacquisitionprivacystatement) .

📌 Director People Experience Strategy (Toronto)
🏢 Manulife
📍 Toronto