- Greeting and registering patients
- Escorting patients to exam rooms and preparing patients for physician
- Setting up and assisting with minor procedures.
- Performing diagnostic testing as ordered by the physician including but not limited to urinalysis, simple blood glucose testing, pregnancy testing
- Performs a variety of care interventions and medical procedures as permitted by the physician, within the designated scope of practice
- Aware of organization’s core purpose and core values and performing to these Core Values on an ongoing basis
- Accurately charting any medical procedures or interventions performed in the patient chart
- Follows standards of cleanliness and safety
- Scheduling and notifying patients of appointments
- Completing daily, weekly and monthly check lists
- Participating in the training and orientation of new medical staff and students
- Understands physician profiles and executes on requests in order to properly support physicians
- Actively participates in company initiatives
- Front desk coverage and support in high volumes.
QUALIFICATIONS:
- Current registration and in good standing with the College of Licensed Practical Nurses of Alberta
- Minimum of one year customer service experience
- Experience with Med Access software is preferred
- Excellent communication, active listening and problem solving skills
- Ability to handle confidential information in compliance with the Health Information Act guidelines
- Must possess strong written and oral communication, critical thinking, care coordination, time management and customer focus skills;
- Current Basic Cardiac Life Support and First Aid certification required.
- Must provide a complete and current (within 6 months) Vulnerable Sector Check (including a Criminal Background Check) or be willing to obtain one.