Overview

- We are seeking a friendly, organized Medical Office Assistant/Receptionist to support daily front-desk and administrative operations in a healthcare setting.
- Prior medical experience is helpful, but candidates with strong customer service and administrative skills are encouraged to apply.

Responsibilities

- Welcome patients, assist with check-in and check-out, and direct them to the appropriate staff or services.
- Answer and route calls using a multi-line phone system, take messages, and respond to routine inquiries.
- Schedule, confirm, and update appointments; maintain calendars and communicate changes clearly.
- Collect and verify patient information, update records, and handle documents with care and confidentiality.
- Use electronic medical records and office software to enter, retrieve, and maintain accurate information.
- Assist with routine administrative tasks, such as filing, scanning, correspondence, and maintaining an orderly reception area.




- Coordinate with clinical staff to support smooth patient flow and timely service.

Skills

- Strong communication, customer service, organization, and attention to detail.
- Comfort working at a front desk and managing multiple tasks in a busy office.
- Office experience and administrative experience are preferred.
- Medical office experience or dental office experience is a plus; experience as a dental receptionist is also welcome.
- Familiarity with medical terminology and electronic medical records is preferred.
- Experience with taking vital signs like blood pressure.
- Ability to learn scheduling and record keeping systems, use multi-line phone systems, and handle sensitive information professionally.

Pay: $20.00-$22.00 per hour

Advantages:

- On-site parking

Work Location: In person

📌 Medical Office Assistant/Receptionist (Northwest Edmonton)
🏢 Family First Medical Clinic
📍 Northwest Edmonton