Overview

We are seeking a friendly, organized Veterinary Receptionist / Clinic Assistant to help keep our veterinary clinic running smoothly and provide a welcoming experience for clients and their pets. This role combines front-desk service with hands-on clinic support. The ideal candidate is attentive, compassionate, comfortable managing multiple tasks, and eager to contribute to a collaborative veterinary team.

Duties

- Welcome clients and patients, manage check-in and check-out, and help maintain a calm, professional reception area.
- Answer client questions, route inquiries to the appropriate team member, and communicate appointment updates.
- Schedule, confirm, and reschedule appointments while keeping client and patient records accurate and up to date.
- Assist with administrative tasks such as processing forms, organizing records, and handling routine clinic correspondence.
- Support veterinary staff with patient handling and basic care tasks as directed and within the scope of training.
- Prepare examination rooms and help keep treatment areas, equipment, and shared spaces clean and organized.
- Assist with collecting, labeling, and organizing samples and supplies when trained and instructed by clinic staff.




- Help monitor inventory and restock reception and clinical supplies.
- Follow clinic procedures for patient safety, sanitation, confidentiality, and handling sensitive client information.

Requirements

- Strong customer-service, communication, organization, and attention-to-detail skills.
- Compassionate and professional manner when working with clients, animals, and clinic staff.
- Ability to manage competing priorities in a busy environment and work effectively as part of a team.
- Comfort around animals and willingness to follow secure patient-handling instructions.
- Basic computer skills and ability to learn scheduling and recordkeeping systems.
- Laboratory experience is a plus, including familiarity with sample handling or basic lab procedures.
- Veterinary, animal-care, or medical-office experience is helpful but not required; training may be provided for clinic-specific tasks.
- Ability to follow instructions and maintain a clean, safe, and orderly work environment.

Pay: $21.00-$25.00 per hour

Expected hours: 20.0 – 23.0 per week

Benefits:

- On-site parking
- Store discount

Experience:

- Veterinary clinic: 1 year (preferred)

Work Location: In person

📌 Veterinary Receptionist / Clinic Assistant (Thornhill)
🏢 Steeles-Yonge Animal Hospital
📍 Thornhill