Position Summary

Reporting to the Controller, the Accounts Receivable Administrator is responsible for the accurate and timely processing of accounts receivable transactions, including customer invoicing, field ticket processing, payment posting, credit management, and collections. This role involves maintaining accurate financial records, monitoring outstanding balances, resolving account discrepancies, and supporting the overall efficiency of the accounting department.

The successful candidate will maintain skilled relationships with customers, communicate effectively to resolve billing and payment issues, and ensure compliance with established accounting procedures and internal controls. This position requires strong organizational skills, attention to detail, confidentiality, and flexibility to meet operational deadlines, particularly during peak project periods.

Job Duties and Responsibilities:

Invoicing and Billing

- Prepare, review, and issue accurate customer invoices in accordance with company policies and customer requirements.
- Complete daily data entry and transaction processing in the Sage Intacct accounting system.
- Process and invoice field tickets daily, ensuring accuracy and timely submission.
- Submit field tickets through FieldCap for customer approval and follow up as required.
- Utilize customer and third-party invoicing platforms, including Ariba, Cortex, and OpenInvoice.
- Maintain accurate invoicing records and assist in resolving billing discrepancies.
- Complete ticket processing and invoicing during evenings and weekends as required during peak project periods.

Payment Processing

- Record and apply customer payments accurately and promptly within the accounting system.
- Process cheque deposits and maintain accurate payment records.
- Investigate and resolve payment discrepancies, unapplied payments, and account irregularities.
- Experience with payment posting and deposit processing is considered an asset.

Accounts Receivable and Collections

- Monitor outstanding customer accounts and follow up on overdue balances through email and telephone communication.
- Maintain professional and courteous communication with customers regarding outstanding invoices and payment expectations.




- Investigate account discrepancies and work toward timely resolution.
- Bring significant collection concerns, overdue accounts, and unresolved issues to the attention of the CFO.
- Support timely collections and maintain accurate accounts receivable records.

Credit Management

- Review new customer credit applications and assist with credit verification.
- Verify new customers and monitor existing customer accounts.
- Complete monthly reviews and maintain accurate, up-to-date customer credit information.

Reporting and Customer Service

- Prepare accounts receivable aging reports and other financial reports to monitor outstanding balances.
- Respond to customer inquiries regarding invoices, payments, and account status in a timely and professional manner.
- Work collaboratively with customers and internal departments to investigate and resolve billing and payment discrepancies.
- Maintain positive working relationships with customers, vendors, and colleagues.

General Responsibilities

- Maintain strict confidentiality and safeguard all financial, customer, and company information belonging to Solution Services Inc.
- Follow established accounts receivable procedures, accounting policies, and internal controls.
- Demonstrate sound judgment, integrity, and discretion when handling confidential information and financial transactions.
- Contribute to the overall effectiveness of the team by completing assigned duties accurately and within required deadlines.
- Provide backup coverage for other administrative positions as required.
- Perform other duties as assigned to support changing business and operational needs.

Qualifications

- Relevant post-secondary education in accounting, finance, or business administration is considered an asset.
- Two to four years of direct accounts receivable experience.




- Previous experience in an oilfield or oil and gas office environment.
- Strong proficiency in Microsoft Office applications and familiarity with OpenInvoice.
- Experience with Sage Intacct, FieldCap, Ariba, Cortex, or similar accounting and invoicing platforms is considered an asset.
- Strong attention to detail and a high degree of accuracy.
- Excellent organizational, analytical, and problem-solving skills.
- Effective verbal and written communication skills.
- Ability to manage competing priorities, meet deadlines, and work independently as well as collaboratively.
- Strong work ethic, positive attitude, and commitment to teamwork.
- Ability to handle confidential information with professionalism, discretion, and integrity.

Core Competencies

- Communication: Communicates clearly and professionally with customers and colleagues.
- Teamwork: Works collaboratively to support departmental and organizational goals.
- Attention to Detail: Ensures financial information and transactions are accurate and complete.
- Accuracy and Organization: Maintains reliable records and processes transactions efficiently.
- Problem-Solving: Identifies discrepancies, investigates issues, and works toward effective solutions.
- Accountability and Dependability: Takes ownership of responsibilities and consistently meets deadlines.
- Ethics and Integrity: Demonstrates sound judgment, honesty, and discretion when handling financial and confidential information.

Work Environment and Physical Requirements

- Regular use of a desktop computer and related office equipment, requiring manual dexterity.
- Occasional reaching above shoulder height or below waist level, as well as lifting, as required.

Expected Hours of Work

This is a full-time position with standard working hours of Monday through Friday, 8:00 a.m. to 5:00 p.m. Flexibility is required to work occasional evenings and weekends during peak project periods to meet operational and invoicing deadlines.

Benefits:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care

Work Location: In person

📌 Accounts Receivable Administrator (Sexsmith)
🏢 Solution Services
📍 Sexsmith