Position Summary

At On Side, our Contents Technicians play a vital role in helping clients recover during one of the most challenging stages of an insurance claim.
From carefully packing, handling, cleaning, and restoring valued belongings to returning items to our clients’ properties, our Contents Technicians also help bring comfort, normalcy, and peace of mind back to our clients.
As some of the final team members on site, their attention to detail puts the finishing touches on every project and helps clients take the final step toward recovery.
Whether working in the field or in our warehouse, every day offers new challenges, meaningful connections, and the opportunity to make a lasting difference through care, professionalism, and quality workmanship.

(This posting reflects an existing vacancy)

Compensation

- Salary Range: $24-$27 /hour
- On-call premium paid for rotating coverage
- Overtime opportunities (where applicable)

Benefits

- Extended health coverage (medical, dental, vision, etc.)
- Employee assistance program (EAP)
- Group RRSP, with company matching DPSP
- Life and disability insurance
- Opportunities for advancement and internal mobility

What You’ll Do

- Pack, catalog, and clean contents from disaster-affected areas
- Perform pre/post-construction and structural cleaning
- Clean fabrics, textiles, and various surfaces
- Use Encircle Restoration Software for inventory
- Cross training in demolition and water emergencies

What You Bring

- 2+ years experience in moving, handling, packing, or inventorying contents
- Cleaning experience is an asset, particularly in residential, commercial, or restoration environments
- Positive attitude and strong work ethic
- Valuable organizational and communication skills
- Strong customer service skills with a professional, empathetic, and hardworking approach
- Physically fit, capable of heavy lifting and safety-conscious




- Tech-savvy (comfortable using apps/software)
- Reliable, dependable, and able to work extended hours when required
- Valid driver’s license and clean abstract
- Clear criminal record
- English proficiency, written and spoken

Why You’ll Love Working Here

- A workplace that values respect, integrity, generosity, excellence and being customer driven
- Opportunities to grow your career and learn from the best in the industry
- A culture that celebrates teamwork, inclusion, and customer-driven service

Of Note:

Disasters can strike at any time so a rotating schedule of 24/7 after hours on-call work is a requirement. Meaning you’ll work regular weekday hours and participate in a rotating after-hours on-call schedule.

At On Side, everything starts with people. We live our values — respect, integrity, generosity, excellence, and customer focus — in everything we do.
Join a team that helps families, businesses, and communities rebuild when it matters most. You’ll contribute to a workplace where people come together to bring order to chaos.
Make a real impact, do work that matters, and grow your career with us.
On Side Restoration welcomes and encourages applications from people with disabilities. Accommodations are available on request throughout all stages of the recruitment and selection process.

*Your application is always reviewed by real people. We don’t use artificial intelligence to screen, assess, or select applicants for this role.

Job Types: Full-time, Permanent

Pay: $24.00-$27.00 per hour

Benefits:

- Casual dress
- Company events




- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- RRSP match
- Vision care

Application question(s):

- Cross training is encouraged for this role. Successful candidates will be trained in Demolition and Water Damage. Are you able and willing to train and work in other roles?
- Are you able to work later than scheduled when required? A job may require an additional hour or two of overtime to be fully complete. Being available to work a bit extra to get the job done is helpful (vs returning the next day for a quick finish). Overtime is paid.
- Are you comfortable driving a large fleet vehicle (large van/cube truck) around the city and parking in residential streets? If not are you willing to learn?

Are you able to provide a clean driver's abstract?

- Are you physically fit? Can you lift 35lbs and walk upstairs when required? Are you capable of repetitive heavy lifting? Moving furniture and boxes are the norm in this position so being physically capable is a requirement.
- Are you able to work a Rotating On-Call Schedule (Responding to emergency calls after business hours)? This is additional to scheduled daytime hours as per the schedule. Premium and overtime is paid.
- Have you worked in the industry for at least 2 years, working with home owners and cleaning contents affected by flood or fire damage? Tell us why you would be the best person for this job:
- Restoration work can be dirty. Flooded basements and sewer backups are the norm. Are you able and willing to work in these conditions?
- Do you have any valid (or expired) IICRC certificates? If yes, please list them here.

Experience:

- Contents Restoration Technician: 2 years (required)

Licence/Certification:

- Canadian Driving Licence (required)

Work Location: In person

📌 Experienced Cleaner/Packer (Contents Technician) (Canada)
🏢 On Side Restoration
📍 Canada