As an independent authorized dealer of Rogers, we are seeking a motivated Client Account Representative to connect with customers, introduce Rogers communication services, and help them find solutions that fit their household needs. This opportunity is ideal for someone who enjoys working directly with people, building customer relationships, and developing sales and communication skills in a face-to-face environment.

As a Client Account Representative, you will connect with customers in person, introduce Rogers internet, television, home phone, and related connectivity services, and guide interested customers through the enrollment process. You will learn how to explain service options, answer questions, and help customers make informed decisions while contributing to customer acquisition and account growth. Previous experience is welcome but not required for individuals who bring a positive attitude, strong communication skills, and a willingness to learn.

Responsibilities of the Client Account Representative

- Represent Rogers by engaging with customers face-to-face and introducing available communication and connectivity services.
- Identify customer needs and recommend relevant Rogers internet, television, home phone, and related service options.
- Explain service features, plan details, and available options clearly to help customers make informed enrollment decisions.




- Guide customers through the enrollment process, including completing required information and assisting with account setup.
- Build positive customer relationships through qualified communication, attentive service, and consistent follow-up.
- Maintain accurate customer information and enrollment records.
- Collaborate with the sales team to support customer acquisition goals, enrollment activity, and ongoing client initiatives.

Qualifications of the Client Account Representative

- Previous experience in sales, customer service, hospitality, or a customer-facing role is an asset but not required.
- Strong verbal communication and interpersonal skills.
- Comfortable engaging with customers in person and explaining service options.
- Customer-focused approach with an interest in helping people find suitable solutions.
- Organized and detail-oriented when managing customer information and enrollment details.
- Self-motivated, goal-oriented, and eager to develop new skills.
- Ability to work independently while contributing to a collaborative team environment.

We are an independent authorized dealer representing Rogers Communications. This position is not employment with Rogers Communications.

Pay: $48,000.00-$52,000.00 per year

Advantages:

- Company events
- On-site parking

Work Location: In person

📌 Client Account Representative (Calgary)
🏢 Important Company of the Sector
📍 Calgary