As a important member of the operations team, the dispatcher will be in charge of organizing, monitoring, and upholding all dispatch tasks in order to optimally assist A&G; Operations.

This will include providing support in a fast paced, high call volume office environment and will assist in completing operational tasks all while proactively communicating integral information between drivers, dispatchers and customers in a timely and accurate manner.

Job Duties:

- Assist with the coordination and execute the daily dispatch plan to ensure accuracy and efficiency of work.
- Co-ordinate and efficiently dispatch and schedule drivers on a day to day basis.
- Answer and record all emergency and non-emergency calls in a timely manner.
- Various types of Data Entry tasks in multiple software systems such as Infield Clipboard, Geotab, Lytx and Fleetio Go.
- Effectively oversee the route of field units and track delivery status of products.
- Support Operations Manager with receiving and dispatching orders when required.
- Provides administrative assistance to team as required.




- Reporting to Dispatch Supervisor.

Requirements:

- 2+ years’ experience with understanding in a dispatch/call center environment.
- Advanced computer skills- Outlook, Excel, Word.
- Strong attention to detail.
- Very organized, with excellent multi-tasking and problem solving skills.
- Excellent customer service/communication skills.
- Strong work ethic and positive team attitude.
- Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times.

Work Conditions:

- Able to work well under pressure.
- Overtime as required.
- working extended hours.

Schedule:

- 10 hour shift
- Monday to Saturday
- Afternoon shift
- Overtime
- Weekend availability a must

Job Types: Full-time, Permanent

Pay: $23.00-$26.00 per hour

Benefits:

- Casual dress
- Company pension
- Extended health care
- Life insurance
- In office parking

Experience:

- Operations Coordinator: 2 years (required)

Work Location: In person

📌 Operations Coordinator (Bolton)
🏢 A&G The Road Cleaners
📍 Bolton